Hard FM Engineering Manager | Delivery Lead

Mitie Group; Warwick; On-site; GBP 70,000 - 90,000; Full time

Job summary

Mitie is seeking an Engineering Manager to lead the Hard FM service delivery at National Grid House in Warwick. You will ensure safe, compliant operation of engineering systems, manage the team and specialist contractors, and uphold KPIs and SLAs while driving continuous improvement and exceptional service delivery.

You will oversee planned maintenance, reactive works, inspections and documentation, while maintaining strong client and stakeholder relationships, and championing health and safety

Qualifications

• Proven experience managing engineering or Hard FM service delivery in a commercial, corporate, or critical environment.
• Experience leading engineering teams and coordinating with contractors and service partners.
• Strong knowledge of statutory compliance requirements and health & safety standards (incl. SFG20).

Responsibilities

• Lead and manage day-to-day delivery of Hard FM services to ensure safe, compliant operation of engineering systems and assets.
• Meet contractual KPIs, SLAs, statutory compliance, and client expectations.
• Develop and support the engineering team through coaching, performance management and training.
• Oversee planned preventative maintenance, reactive works, inspections, testing and remedial activities to maximise asset reliability.
• Build relationships with clients, contractors and stakeholders while driving continuous improvement and safety.
• Ensure accurate maintenance records and documentation are kept using CAFM systems.

Skills

Hard FM management

Leadership

Stakeholder management

Contract management

HSE compliance

Tools

CAFM systems

Job description

Mitie is seeking an Engineering Manager to lead the Hard FM service delivery at National Grid House in Warwick. You will ensure safe, compliant operation of engineering systems, manage the team and specialist contractors, and uphold KPIs and SLAs while driving continuous improvement and exceptional service delivery.

You will oversee planned maintenance, reactive works, inspections and documentation, while maintaining strong client and stakeholder relationships, and championing health and safety