Engineering Manager

Hometrack

Greater London

On-site

GBP 85,000 - 112,000

Full time

14 days+

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Benefits offered by this job

Everyday Flex

25 days annual leave

Volunteering day

Festive Closure

Cycle to work

Calm App membership

Enhanced Parental leave

Fertility Treatment Support

Group Income Protection

Private medical insurance

Gym access London/offices

Pension 7.5%

Performance bonus up to 10%

Referral bonus up to £5K

Job summary

Hometrack is seeking an experienced Engineering Manager to lead the Client Engineering team, delivering mission-critical SaaS products that power property decision making in the UK. This role blends hands-on engineering with people management, shaping delivery across multiple client projects.

You will own release processes, troubleshoot with client teams, and drive performance improvements while aligning with senior engineering leadership.

Qualifications

Customer-focused and outcome-driven.
Attend customer calls and troubleshoot live with customer teams.
Own the Release and Hotfix process and final deploy approvals.
Challenge CET work quality and maintain high standards.
Act as technical spokesperson in cross-functional meetings.
Rapid learner with ability to know major customer solutions.

Responsibilities

Lead the CET client engineering team to deliver mission-critical products.
Attend customer calls and troubleshoot issues live with customer tech teams.
Own release and hotfix processes and final deployment approvals.
Maintain timesheet reporting across client deliveries and projects.
Drive a culture of performance with clear team goals and feedback.
Coordinate with project managers across programs to balance priorities.
Backlog ownership for technical and productivity improvements.

Skills

Customer focus

Release management

CAB coordination

Live troubleshooting

Team leadership

Stakeholder communication

Technical spokesperson

Tools

.NET

Typescript

Azure Terraform

React

Azure DevOps

GitHub Actions

Databricks

Metabase

Job description

Hybrid working pattern - 3 days per week from London Bridge Office

Hometrack is seeking an accomplished Engineering Manager, to lead our efforts in delivering innovative mission critical products to power property decision making in the UK financial services industry. We offer a competitive salary, fantastic benefits, and flexible, hybrid working.

Hometrack’s market-leading property data sets, valuation models, and risk insights are delivered via our suite of B2B SaaS applications for mortgage lenders, brokers, and more. We’ve led the market for over twenty years!

Our services are mission-critical to the UK’s top banks, automating their mortgage offers. They’re used daily by home builders, mortgage brokers, local councils, and more to make informed property purchasing decisions. We have an exciting strategy to serve an even wider section of the market, with innovative products and services.

We are looking for an experienced, customer delivery focused, Engineering Manager to lead our Client Engineering team. This role will have a real opportunity to have an impact on some of our most important customers.

Engineering Managers at Hometrack are “Player Managers” and you can expect approximately a 60/40 split between engineering and managing.

What we’re looking for in an Engineering Manager:

Someone deeply customer-focused and outcome-driven
A customer facing individual able to attend customer calls and troubleshoot issues “live” with customer tech teams, knowing when to escape or bring in other skills on the Hometrack side
Own the Release and Hotfix process including final approver on deployments linked to CET delivery.
Question and challenge the CET team when it comes to reviewing work and keeping quality standards high.
Act as the technical spokesperson for the CET team, attending cross functional meetings and part of the Engineering Management group.
A rapid learner, able to quickly build up an encyclopaedic knowledge of all major customer solutions
Take responsibility for CAB, eCAB and feature toggle prep and presentation
Drive a culture of performance and delivery via team goals and rapid feedback
Contractor admin and management
Maintain accurate timesheet reporting across client deliveries, internal support, live service support & operations and tech-driven projects
Energy and enthusiasm to bolster team morale
Work closely with project managers across different programmes of work, managing competing priorities
Own and drive a technical & productivity improvement backlog. Monitor progress and efficiencies of improvements

The technology we use:

This isn’t a list of things you need to have experience with, but we want you to know how we build things today.

.Net
Typescript
Azure using Terraform
React
CI/CD using Azure DevOps and GitHub actions
Databricks and Metabase

We want our new joiners to relate to and champion our:

Champion our customers - We always think about things from the perspective of our customers, and theirs.
Be accountable - We hold ourselves and others to high standards, giving feedback with radical candour frequently.
Master our data - Data is our business, we use it to shape our opinions and fuel innovative solutions.
Build connections - We build relationships with our colleagues to be able to collaborate, innovate and deliver together
Deliver excellence - We always seek to improve our ways of working and we act when processes or systems aren’t delivering what is needed.