Technical Manager

Bellrock Group; Manchester; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life cover

Paid sick leave

Wellbeing program

Enhanced parental leave

Cycle to work

Holiday purchase scheme

Discount scheme

Healthcare plan

Liftshare

Virtual GP

Job summary

Bellrock Group is seeking an experienced Technical Manager to lead our engineering team across a diverse property portfolio in Manchester. You will oversee safe and effective delivery of planned and reactive maintenance, drive compliance and performance, and support the development of your team.

You will collaborate with clients and supply chain partners to improve asset performance, reduce risk, and deliver an outstanding customer experience.

Qualifications

• Strong background in building services engineering (electrical, mechanical, HVAC, or multi-disciplinary).
• Good understanding of Building Management Systems
• Knowledge of planned preventative maintenance (PPM) and reactive maintenance practices
• Ability to interpret technical data, asset performance, and compliance reports
• Proven experience leading multi-site engineering teams
• Strong people management and performance management skills
• Ability to manage and challenge third-party suppliers and contractors
• Effective coaching and mentoring capabilities
• In-depth knowledge of Safe Systems of Work (SSOW)
• Strong understanding of statutory compliance and regulations
• Experience with permits to work, risk assessments, and method statements
• Health & Safety awareness (IOSH/NEBOSH desirable)
• Ability to track, interpret, and act on KPIs, SLAs, and performance data
• Experience in root-cause analysis and continuous improvement
• Strong attention to detail in auditing, reporting, and compliance tracking
• Strong communication skills with both technical and non-technical stakeholders
• Experience working with clients, facilities teams, and store/site managers
• Ability to provide clear reporting and maintain transparency with customers
• Experience using CAFM systems (Concerto or equivalent)
• Familiarity with digital compliance tools (Mobiess or similar platforms)
• Competence in data reporting tools and performance dashboards

Responsibilities

• Oversee day-to-day engineering service delivery across sites
• Lead and manage site teams and specialist suppliers
• Ensure consistent delivery of services in line with SLAs and KPIs
• Act as the on-site technical authority for all engineering matters
• Ensure all works are delivered under Safe Systems of Work (SSOW)
• Provide oversight of permits, authorisations, and competent personnel
• Maintain compliance with statutory and regulatory requirements
• Uphold engineering standards and technical assurance
• Monitor and report on engineering performance (daily, weekly, monthly)
• Analyse KPIs, PPM compliance, asset performance, and fault trends
• Review BMS/FDD alerts and manage reactive and planned activities
• Drive root-cause analysis and implement corrective actions
• Conduct regular technical and workforce audits
• Support independent QA and Health & Safety audit processes
• Ensure transparency with clients through reporting and insights
• Identify opportunities to improve service quality and efficiency
• Oversee stock control, audits, and usage reporting
• Coordinate with site stakeholders on storage and logistics
• Maintain optimal stock levels in collaboration with suppliers
• Ensure accurate completion of statutory maintenance records
• Monitor digital compliance systems and certification uploads
• Review and address non-conformances with relevant stakeholders

Skills

Building services engineering

Building Management Systems

PPM & reactive maintenance

Data interpretation

Multi-site team leadership

People & performance management

Third-party management

Coaching & mentoring

SSOW knowledge

Statutory compliance

Permits to work & risk assessments

IOSH/NEBOSH awareness

KPIs & SLAs reporting

Root-cause analysis

Tools

CAFM (Concerto)

Mobiess (digital compliance)

Job description

Role Overview

We're looking for an experienced Technical Manager to lead our engineering team across a diverse property portfolio. You'll oversee the safe and effective delivery of planned and reactive maintenance, drive compliance and operational performance, and support the development of your team. Working collaboratively with clients and supply chain partners, you'll play a key role in improving asset performance, reducing risk and delivering an outstanding customer experience.

Key Responsibilities

• Oversee day-to-day engineering service delivery across sites
• Lead and manage site teams and specialist suppliers
• Ensure consistent delivery of services in line with SLAs and KPIs
• Act as the on-site technical authority for all engineering matters
• Ensure all works are delivered under Safe Systems of Work (SSOW)
• Provide oversight of permits, authorisations, and competent personnel
• Maintain compliance with statutory and regulatory requirements
• Uphold engineering standards and technical assurance
• Monitor and report on engineering performance (daily, weekly, monthly)
• Analyse KPIs, PPM compliance, asset performance, and fault trends
• Review BMS/FDD alerts and manage reactive and planned activities
• Drive root-cause analysis and implement corrective actions
• Conduct regular technical and workforce audits
• Support independent QA and Health & Safety audit processes
• Ensure transparency with clients through reporting and insights
• Identify opportunities to improve service quality and efficiency
• Oversee stock control, audits, and usage reporting
• Coordinate with site stakeholders on storage and logistics
• Maintain optimal stock levels in collaboration with suppliers
• Ensure accurate completion of statutory maintenance records
• Monitor digital compliance systems and certification uploads
• Review and address non-conformances with relevant stakeholders

Skills & Experience

• Strong background in building services engineering (electrical, mechanical, HVAC, or multi-disciplinary)
• Good understanding of Building Management Systems
• Knowledge of planned preventative maintenance (PPM) and reactive maintenance practices
• Ability to interpret technical data, asset performance, and compliance reports
• Proven experience leading multi-site engineering teams
• Strong people management and performance management skills
• Ability to manage and challenge third-party suppliers and contractors
• Effective coaching and mentoring capabilities
• In-depth knowledge of Safe Systems of Work (SSOW)
• Strong understanding of statutory compliance and regulations
• Experience with permits to work, risk assessments, and method statements
• Health & Safety awareness (e.g., IOSH / NEBOSH desirable)
• Ability to track, interpret, and act on KPIs, SLAs, and performance data
• Experience in root-cause analysis and continuous improvement
• Strong attention to detail in auditing, reporting, and compliance tracking
• Strong communication skills with both technical and non-technical stakeholders
• Experience working with clients, facilities teams, and store/site managers
• Ability to provide clear reporting and maintain transparency with customers
• Experience using CAFM systems (e.g., Concerto or equivalent)
• Familiarity with digital compliance tools (e.g., Mobiess or similar platforms)
• Competence in data reporting tools and performance dashboards

AI Fluency & Learning Mindset

We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

Working Arrangements

We embrace smarter working practices which allow employees to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Manchester office on a hybrid basis.

Benefits

• 25 days annual leave plus bank holidays plus 1 additional day as a thank you
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes: Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount scheme designed to save money on everyday shopping and essentials
• Healthcare Cashplan
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP

Equal Opportunity

We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone.