Engineering Co-ordinator (6 month FTC)

TN United Kingdom; Droitwich Spa; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Engineering Co-ordinator to ensure efficient workflows in the installation and maintenance of fibre networks. This role involves liaising with teams and external agencies, interpreting technical drawings, and maintaining a positive customer experience. With a focus on safety and compliance, you'll play a crucial role in managing project timelines and facilitating smooth operations. Enjoy a hybrid working environment, generous leave, and various perks that enhance your work-life balance. Join a dynamic team where your contributions will make a significant impact!

Benefits

25 days paid leave

5% pension contribution

Customer referral bonus

Free broadband

20% off EE plans

Cycle to work scheme

Healthcare and dental insurance

Employee discount platform

Refer a friend reward scheme

Qualifications

• Understanding technical drawings and specifications.
• Ability to communicate effectively with customers and stakeholders.

Responsibilities

• Coordinate installation and maintenance of fibre networks.
• Liaise with external agencies for installation facilitation.
• Report daily on workflow issues and achievements.

Skills

Technical Drawing Interpretation

Communication Skills

Analytical Skills

Project Management

Health and Safety Compliance

Education

Degree in Engineering or related field

Tools

Salesforce

Vetro/Fibre Cloud

Job description

Social network you want to login/join with:

Engineering Co-ordinator (6 month FTC), Droitwich Spa

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Client:

Airband

Location:

Droitwich Spa, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

57516b90fdf6

Job Views:

15

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Job Title: Engineering Co-Ordinator

Location: Midlands

Job Type: 6 month (FTC)

Job Summary:

You will ensure an efficient & effective fluid workflow of engineer activities, positive progression of workflow planning and issue management through to completion, whilst maintaining a positive customer experience through regular communication with stakeholders & customers as necessary.

Key Responsibilities:

• Working with the relevant teams both internal and external to Airband to ensure the installation/maintenance & service of Airband's fibre & FWA networks from site to the customer premise are as efficient and effective as possible.
• Read and understand technical drawing and specification sheets including our current fibre planning software (Vetro/fibre cloud)
• Liaising with external companies and agencies to facilitate the installations required, such as Joint User Pole agreements, Traffic Management and Wayleaves.
• Assisting other Airband engineering teams across the UK where necessary to support customer needs or project timescales.
• Liaising with both colleagues and customers; keeping in regular contact & provide updates/reports as necessary to stakeholders
• Conducting utility/line searches when necessary to ensure the team are working safely.
• Report to the Network Delivery Manager daily on any issues/risks that may delay the agreed workflow with a more detailed report of work completion, achievements & issues as required.
• Working in accordance with the clients and customers Health and Safety requirements
• Schedule work tasks for all engineering teams on salesforce or equivalent systems, ensuring all work is accounted for and documented
• Speaking with site owners on occasions to book access and resolve any potential access issues
• Remaining up to date with relevant legislation and requirements pertinent to the activities of the Airband engineering teams
• Updating company reporting documents to disseminate information as required.
• Raise purchase orders when required and track through to delivery/completion
• Facilitating the co-ordination and installation of Airband's broadband delivery to customers, via the resolution of installation challenges
• Provide support and effective engineer coordination for all engineering teams.
• Work with all engineering teams to maintain a time critical, cost effective and customer centric workflow.
• Ability to communication with a broad customer base plus interdepartmental contacts.
• Ability to work with minimum supervision
• Work as part of a collaborative team.
• Be able to prioritise, organise and manage tasks.
• Good observational and analytical skills and a good eye for detail.
• Well-presented and have good presentation skills
• Street Works Unit 02 SLG
• LANTRA Traffic Management Scheme
  
  

What can Airband Offer you?

• 25 days of paid leave a year rising to 30 plus bank holidays with service.

• 5% Airband pension plus a minimum 3% employee contribution.

• Customer referral bonus - a thank you for every customer you send our way.

• We offer hybrid working – a mix of working from home and in the office.

• Free Broadband - If you are in our coverage, you can benefit from free broadband with us!

• 20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans.

• Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service)

• Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!

• Refer a friend reward scheme – a selection of great rewards to choose from!

Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role.

Recruitment agency support is not required at this time.