Engineering Admin Apprentice: Kickstart Your Business Career

Tdr Training Ltd; Hebburn; On-site; GBP 18,000 - 24,000; Full time

Job summary

ACT Group in Hebburn is seeking a Business Administration Apprentice to join their team for 18 months, starting 5 Oct 2026. This role offers hands-on experience across administration and accounts within a busy engineering and manufacturing environment.

You will provide day-to-day admin support, handle calls and emails, assist with orders and invoices, and learn how departments like sales, customer service and finance work together.

Qualifications

• GCSE English Language or English Literature (Grade 4 or above) essential.
• GCSE Maths (Grade 4 or above) essential.
• Customer care skills.

Responsibilities

• Providing general administrative support across the business.
• Answering incoming telephone calls and responding to emails in a professional manner.
• Handling customer and supplier enquiries and directing them to the appropriate staff.
• Processing and updating information accurately on internal systems and databases.
• Creating, updating and maintaining electronic records and documentation.
• Assisting with customer orders, purchase orders and related paperwork.

Skills

Customer care skills

General administrative support

Education

GCSE English Language or English Literature (Grade 4 or above)

GCSE Maths (Grade 4 or above)

Tools

Microsoft Office

Job description

ACT Group in Hebburn is seeking a Business Administration Apprentice to join their team for 18 months, starting 5 Oct 2026. This role offers hands-on experience across administration and accounts within a busy engineering and manufacturing environment.

You will provide day-to-day admin support, handle calls and emails, assist with orders and invoices, and learn how departments like sales, customer service and finance work together.