Engaging F&B Bartender & Guest Service Specialist

ibis, ibis Styles, ibis budget; Luton; On-site; GBP 21,000 - 28,000; Full time

Job summary

ibis in the United Kingdom is seeking a friendly and professional bartender to support the seamless running of our Restaurant and Bar. You will ensure quality beverage service, deliver an Engaging guest experience, and handle payments efficiently.

The role requires previous hotel/bar experience, strong English communication, and the ability to work in a fast-paced environment while upholding brand standards. Join a vibrant team and contribute to memorable guest experiences.

Qualifications

• Previous experience as a bartender within hotels or service-based industry is required.
• Sense of urgency.
• Yes, yes, yes mentality.
• Can do attitude.
• Have a genuine passion for food and beverage.
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Responsibilities

• Welcoming the guests to our new F&B outlets & providing efficient, friendly, and professional service
• Conveying the hotel's image through his/her attitude, professionalism and excellent grooming standards
• Communicating proficiently in English (spoken and written) with guests
• Preparing and serving a wide range of cocktails and coffees
• Good knowledge of our products
• Take responsibility for your designated section and station
• Ensuring that the F&B area remains well stocked at all times
• Receiving and processing customers' payments
• Maintaining hygienic food service techniques during service
• Cleaning and sanitizing tables
• Taking a positive problem-solving approach to guest problems and concerns
• Actively selling and promoting hotel facilities and services

Skills

Bartending

Hotel/F&B service

Cash handling

English communication

Teamwork

Brand standards

Job description

ibis in the United Kingdom is seeking a friendly and professional bartender to support the seamless running of our Restaurant and Bar. You will ensure quality beverage service, deliver an Engaging guest experience, and handle payments efficiently.

The role requires previous hotel/bar experience, strong English communication, and the ability to work in a fast-paced environment while upholding brand standards. Join a vibrant team and contribute to memorable guest experiences.