Engagement Manager (London)

present of AI; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Enterprise project exposure

Job summary

LangChain is seeking a skilled project/engagement manager to drive multiple enterprise AI projects from initial planning through delivery. You will balance scope, risks, and customer expectations while maintaining steady progress across parallel workstreams.

You will translate fast-moving technical work into clear plans, coordinating with engineers and senior customer leaders. The role emphasizes human judgment over coding as production scales.

Qualifications

• Experience leading multiple projects or engagements.
• Ability to communicate with engineers and senior customer leaders.
• Proven track record in managing scope and risk.

Responsibilities

• Run several technical projects for large business customers from planning to wrap-up.
• Manage scope changes and spot risks early.
• Coordinate people across teams to deliver steady results.

Skills

Project management

Stakeholder communication

Risk management

Cross-team coordination

Quality assurance

Job description

This role runs several technical projects at once for large business customers, from early planning through wrap up. A strong candidate has years of project or engagement management behind them, keeps quality steady across many parallel efforts, and is comfortable talking with both engineers and senior customer leaders. Handling scope changes, spotting risks early, and coordinating people across teams matter more than deep coding.

How it fits the AI era

The work sits close to teams building AI agents, so the manager spends time turning fast moving technical projects into clear plans and steady delivery. AI tools can help with status tracking, notes, and reporting, but judging risk, settling disagreements, and keeping customers calm stay human. The role grows in value as more companies move agent projects from trial to production.

How it builds AI experience

Working here means daily contact with agent building tools and the platform for testing, deploying, and watching agents in production. That gives hands on exposure to how real AI systems get delivered and where they fail. Someone new to this can build it by learning the open source frameworks and the platform basics before applying.

Worth showing

• Managing many projects at once
• Enterprise customer communication
• Cross team coordination
• Scope and risk control
• Project tool fluency

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About LangChain

LangChain provides an open agent engineering platform and open source frameworks for building, testing, deploying, monitoring, and governing AI agents, per the company.