Engagement Coordinator (Community Engagement)

St Petrocs

Truro

On-site

GBP 30,000 - 32,000

Full time

7 days ago

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Benefits offered by this job

33 days annual leave

Enhanced maternity/paternity pay

Non-contributory life insurance

Paid professional subscriptions

Employee assistance programme (EAP)

Free eye tests and vaccinations

Pension scheme

Job summary

St Petrocs in Truro is seeking an engaging, confident Community Engagement Officer to connect Cornwall's communities with our homelessness work. You will build relationships with groups, schools, clubs and businesses,Growing volunteering and fundraising opportunities while ensuring activities are well organised and meaningful.

You will travel across Cornwall, coordinate events, recruit Community Champions and represent the charity at meetings and public forums.

Qualifications

Excellent communication and presentation skills, with the ability to adapt for different audiences.
Confidence to engage with new people and build relationships in different settings.
Creativity, curiosity and initiative to spot opportunities and try new approaches.
Good organisational skills to manage activities, relationships, deadlines and priorities.
Ability to bring people together, build enthusiasm and create positive experiences for volunteers and communities.
Willingness to represent St Petrocs at meetings, events and community activities.

Responsibilities

Build community relationships across Cornwall by establishing and maintaining positive links with groups, schools, clubs and local organisations.
Reach new audiences with creative approaches to raise homelessness awareness and support for St Petrocs.
Create opportunities for involvement through volunteering, fundraising, events and partnerships.
Develop and support volunteering by recruiting Community Champions and engaging local businesses for corporate volunteering.
Plan and coordinate community events, ensure arrangements before, during and after each event.
Track and report progress using the CRM and share learnings with the Engagement team.

Skills

Communication

Presentation skills

People skills

Organisational skills

Proactive

Community engagement

Public speaking

Tools

CRM

Job description

Application Deadline: 29 September 2026

Department: Engagement

Location: Truro

Compensation: £30,233 / year

Description

We are looking for an approachable, confident and enthusiastic person who enjoys meeting people, making connections and bringing communities together to help end homelessness in Cornwall.

This is a varied, people-focused role, building connections with community groups, schools, clubs, local businesses, volunteers and individuals who want to support St Petrocs. You will help people understand homelessness and the work of St Petrocs, and create opportunities for them to get involved – whether through volunteering, fundraising, events, challenges or community activities.

A key responsibility will be developing and growing community fundraising, helping supporters turn their enthusiasm, skills and connections into valuable support for St Petrocs.

You will also create opportunities for people experiencing homelessness to connect with our supporters and local communities, helping to build positive experiences, understanding and a stronger sense of community.

Working across Cornwall and alongside colleagues throughout St Petrocs, you will support community fundraising, volunteers and community-led projects to make a meaningful impact. You will lead St Petrocs’ community engagement, ensuring opportunities are well organised, enjoyable and purposeful.

What you will get from the role

This role offers the opportunity to connect with people from a wide range of communities across Cornwall, while gaining valuable experience across different areas of Engagement.

As part of a supportive Engagement team, you will develop your skills in community engagement, volunteering, fundraising, events and partnerships, while bringing your own ideas and contributing to projects. It is a role where you can build confidence, broaden your experience and take on new challenges, while seeing the difference your work makes to St Petrocs and the people we support.

Interviews are expected to take place on Tuesday 6th October.

Many of our staff work flexibly, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Some evening and weekend work is required with this role due to the nature of engaging with communities, attending events and supporting volunteers and fundraisers.

A driving licence and the ability to drive will be required, as the role involves regular travel across Cornwall.

What you'll be doing.

Build community relationships – develop St Petrocs’ presence across Cornwall by establishing and maintaining positive relationships with community groups, schools, clubs, local organisations and individuals. Help communities understand our work and develop opportunities for meaningful collaboration. Enable local businesses to support St Petrocs through volunteering, fundraising, partnerships and other forms of involvement, including through our Business Club.
Reach new audiences – identify communities, organisations and businesses we are not currently engaging with and develop creative approaches to reach them. Look for new ways to raise awareness of homelessness and introduce St Petrocs to people who may want to support our work.
Create opportunities to get involved – turn interest and enthusiasm into action by helping people get involved, whether through volunteering, fundraising, events, challenges, sharing skills and expertise, making connections or other forms of community involvement. Support community-led ideas and activities, helping people turn their ideas into positive opportunities for St Petrocs and the communities they are part of.
Develop and support volunteering– recruit and support St Petrocs’ Community Champions, helping them stay engaged and confident in promoting St Petrocs and encouraging others in their communities to get involved. Build relationships with local businesses and connect them with meaningful corporate volunteering opportunities. Work with St Petrocs teams to identify, develop and promote volunteering opportunities that meet the needs of our services and people we support.
Build ongoing community involvement – strengthen people's initial involvement with St Petrocs and help them find ways to stay connected. Work with Supporter Experience to make sure people are thanked, kept informed and supported to continue their involvement.
Grow community fundraising – identify and develop new fundraising opportunities with individuals, groups, schools, clubs, businesses and local organisations. Encourage people to develop their own fundraising ideas and provide the guidance and resources they need to turn those ideas into action, ensuring fundraising activity follows relevant regulations and St Petrocs’ policies.
Represent St Petrocs and share our work – be a confident and positive representative for St Petrocs at community meetings, local activities, events, networking opportunities and, where appropriate, through local media such as radio. Use these opportunities to raise our profile, share our message through engaging webinars, talks and presentations, and make new connections across Cornwall. Be a natural storyteller, using appropriate stories and examples to inspire people to understand homelessness and support St Petrocs’ mission.
Attend and support events – plan and coordinate St Petrocs community events and activities, taking responsibility for the arrangements before, during and after each event. Attend relevant events organised by St Petrocs and external organisations, including outside normal working hours where needed.
Track, report and share progress – maintain accurate records of community engagement, volunteering, fundraising activity and opportunities using St Petrocs’ CRM. Monitor and report on progress against agreed KPIs and strategic objectives. Share feedback from supporters and communities, as well as successes and learning, with the Engagement team.
Connect and collaborate – work closely with colleagues across St Petrocs and within the Engagement team to plan activity, share information and make the most of opportunities. Contribute to wider projects and ensure that community engagement connects effectively with other areas of our work.
Carry out any other duties as reasonably requested.

Who we're looking for.

You'll share our core values: Person Centred, Passionate, Empowering, Honest & Courageous

You will bring positivity, curiosity and a genuine interest in people and communities. You will enjoy meeting new people, building connections and finding ways to bring people together around something they care about.

You will be confident representing St Petrocs and talking to different audiences, whether that is delivering a presentation, meeting a community group, speaking with a business or encouraging someone to volunteer or fundraise.

You will be comfortable working independently, managing your own workload and looking for opportunities rather than waiting for them to come to you. You will notice possibilities, ask questions, make connections and think about how a conversation or introduction could develop into something more.

You don't need to have worked in a charity or community engagement role before. What matters most is your ability to connect with people, spot opportunities and turn ideas into action. Your experience might come from community engagement, volunteering, fundraising, events, partnerships, education, sales, customer‑facing work or another role where you have developed strong communication and people skills.

Importantly, we are looking for someone who passionately believes in our mission of ending homelessness. Homelessness is not an inevitability. It can be solved and it can be prevented.

In addition to the criteria outlined below, this post is subject to successful completion of a Basic disclosure from the Disclosure and Barring Service.

We are looking for someone with:

Excellent communication and presentation skills, with the ability to adapt your approach for different audiences.
Confidence to engage with new people and build relationships in different settings.
Creativity, curiosity and initiative, with the ability to spot opportunities, bring ideas and try new approaches.
Good organisational skills, with the ability to manage different activities, relationships, deadlines and priorities.
The ability to bring people together, build enthusiasm and create positive experiences for volunteers, community groups and other people involved with St Petrocs.
A proactive approach, with the ability to turn conversations and opportunities into action and follow things through.
A genuine interest in people and communities, with the ability to listen, understand different perspectives and respond thoughtfully.
Confidence working independently, while also knowing when to involve and work with colleagues across St Petrocs.
A willingness to represent St Petrocs at relevant meetings, events and community activities and build relationships within local communities.
A genuine commitment to St Petrocs and our work to end homelessness in Cornwall.

What it's like working with us.

We know that our staff are at their best when they feel supported, happy, and healthy – at work and at home. To that end, we’re pleased to offer the following employee benefits:

Family