Enforcement Associate: Investigations & Policy Impact

COM1000 Office of Communications; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Flexible working

Disability Confident Leader

Diversity & inclusion

Job summary

Ofcom, the UK regulator for communications, is seeking an Associate to join the Enforcement team. You will contribute to enforcement investigations and related project work, helping ensure compliance and protect consumers.

In this permanent role, you will support policy input, manage stakeholder relationships, and deliver high-quality outputs to tight timetables. Strong communication and collaboration across policy, legal and operational teams are essential.

Qualifications

• Project management experience to plan and deliver investigations.
• Strong verbal and written communication skills.
• Ability to work collaboratively across teams to support enforcement work.
• Analytical thinking and problem-solving abilities.

Responsibilities

• Help deliver enforcement investigation casework and monitoring programmes, including scoping, gathering and analysing evidence, and producing outputs for stakeholders.
• Support policy work and advocacy to influence regulatory approaches and remedies.
• Develop and maintain professional relationships with internal teams and external stakeholders to ensure effective enforcement and deterrence.

Skills

Project management

Verbal & written communication

Collaboration

Problem solving

Relationship building

IT skills (MS Office)

Tools

Microsoft Office

Job description

Ofcom, the UK regulator for communications, is seeking an Associate to join the Enforcement team. You will contribute to enforcement investigations and related project work, helping ensure compliance and protect consumers.

In this permanent role, you will support policy input, manage stakeholder relationships, and deliver high-quality outputs to tight timetables. Strong communication and collaboration across policy, legal and operational teams are essential.