Enforcement Agent – London Field Debt Resolution (£40k+)

Bristow & Sutor Group; Greater London; Sur place; GBP 26 000 - 28 000; Plein temps

Avantages offerts par ce poste

Commission and bonus

Company car

Fuel card

Smartphone and tech on the move

Body-worn camera

Funded court certification

Contributory pension

Life assurance (4x)

Training and career development

Employee Assistance Programme

Hastee benefits

Perks at work discount scheme

Résumé du poste

Bristow & Sutor Group is seeking an Enforcement Agent for South West London and surrounding areas. You will cover districts such as Southwark, Bermondsey, and Camden, visiting homes and businesses to negotiate recoveries and arrange payments.

You will work to regulations while helping customers complete income questionnaires and maintain precise records. The role offers a clear progression path, a company car and fuel card, and opportunities to earn substantial bonuses through successful

Qualifications

• Strong communication and negotiation skills.
• Confidence in dealing with difficult and sensitive conversations.
• Ability to remain calm, firm and fair.
• You like working to targets and being paid for what you achieve.
• Good time management, you can organise yourself and own your results.
• You can talk to anyone, and you listen as much as you speak.
• Treat people with respect and use sound judgement.
• A full UK Manual Driving Licence.
• Free of CCJ’s and Criminal Record.

Responsabilités

• Visit customers' homes and businesses.
• Negotiate professionally and confidently to maximise successful recoveries.
• Take payments, set up arrangements and help customers complete an income questionnaire.
• Take control of goods when there's no other option, always following the regulations.
• Maintain accurate case notes, visit reports, and payment records.
• Identify and support customer vulnerability by recognising signs of hardship, adapting your approach and ensuring appropriate referral pathways are followed.

Connaissances

Communication

Negotiation

Time management

Empathy

Description du poste

Bristow & Sutor Group is seeking an Enforcement Agent for South West London and surrounding areas. You will cover districts such as Southwark, Bermondsey, and Camden, visiting homes and businesses to negotiate recoveries and arrange payments.

You will work to regulations while helping customers complete income questionnaires and maintain precise records. The role offers a clear progression path, a company car and fuel card, and opportunities to earn substantial bonuses through successful