Enforcement Agent: Field Debt Recovery + Company Car

Bristow And Sutor Group; Plymouth; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Company car

Fuel card

Smartphone

Pension scheme

Life assurance

Job summary

Bristow & Sutor Group is seeking Enforcement Agents to cover Portsmouth and surrounding areas, with a base salary of £26,441–£28,460 and real opportunities to earn between £40,000 and £65,000 with commissions and bonuses. The role includes a company car, fuel card, and other expenses.

Ideal candidates are independent, driven, and comfortable handling sensitive conversations while visiting customers at their homes or businesses. A full UK driving licence and a clean criminal record are required.

Qualifications

• Strong communication and negotiation skills.
• Confidence in dealing with difficult and sensitive conversations.
• Ability to remain calm, firm and fair.
• You like working to targets and being paid for what you achieve.
• Good time management, you can organise yourself and own your results.
• You can talk to anyone, and you listen as much as you speak.
• Treat people with respect and use sound judgement.
• A full UK Manual Driving Licence.
• Free of CCJ's and Criminal Record.

Responsibilities

• Visit customers' homes and businesses
• Negotiate professionally and confidently to maximise successful recoveries
• Take payments, set up arrangements and help customers complete an income questionnaire
• Take control of goods when there's no other option, always following the regulations
• Maintain accurate case notes, visit reports, and payment records
• Identify and support customer vulnerability by recognising signs of hardship, adapting your approach and ensuring appropriate referral pathways are followed

Skills

Communication

Negotiation

Calm under pressure

Target driven

Time management

Active listening

Driving licence

No CCJs

Job description

Bristow & Sutor Group is seeking Enforcement Agents to cover Portsmouth and surrounding areas, with a base salary of £26,441–£28,460 and real opportunities to earn between £40,000 and £65,000 with commissions and bonuses. The role includes a company car, fuel card, and other expenses.

Ideal candidates are independent, driven, and comfortable handling sensitive conversations while visiting customers at their homes or businesses. A full UK driving licence and a clean criminal record are required.