Energy Support Social Worker

NextGenEnergyJobs; Brighton; Hybrid; GBP 32,000 - 45,000; Full time

Job summary

NextGenEnergyJobs seeks a passionate, empathetic Social Worker to join our team and support customers and colleagues across assessments, care planning, safeguarding, and referrals.

You will apply your social work skills to the energy sector, collaborate with local authorities, and travel as needed to deliver person-centered outcomes and fit-for-purpose support.

Qualifications

• Social Work Degree and current registration with Social Work England.
• ASYE experience is preferred; ideally 5 years post-qualification.
• Practice Educator qualification is highly desirable.
• Experience in adult social care; knowledge of mental health settings or AMHP preferred.
• Ability to use initiative to handle sensitive cases and deliver outcomes.
• Strong rapport-building skills to support colleagues.
• Willingness to travel or drive when needed.

Responsibilities

• Conduct needs assessments, develop support plans, and refer to local authorities as appropriate, addressing safeguarding concerns.
• Signpost customers to relevant sources of help and propose suitable support packages.
• Carry out follow-ups to ensure cases reach resolution.
• Collaborate with other agencies and make referrals when necessary.
• Stay updated with industry best practices and regulatory guidelines.
• Provide ongoing support to energy specialists.

Skills

Empathy

Communication

Assessment

Safeguarding

Rapport building

Education

Social Work Degree

Tools

Driver's license

Job description

We’re looking for a passionate, empathetic and experienced Social Worker to join our team to help support both customers and colleagues.

Key Responsibilities

• Work with a range of customers who have various needs. There will be an expectation to conduct assessments and support plans and refer to local authorities where appropriate, ensuring we are recognising any safeguarding concerns.
• Conduct needs assessment and therefore consider their ability to pay and make recommendations on the best course of action of how to support this customer best.
• Signpost the customer to sources of help and proactively offer / recommend appropriate support packages that are available.
• Carry out customer follow-ups so that individual cases can be followed through to resolution
• Work with other agencies and where appropriate, make relevant referrals
• Keep updated with industry best practices and regulatory guidelines.
• Offer ongoing dynamic support to our energy specialists

Requirements

• Social Work Degree and current registration with Social Work England.
• Ideally, a minimum of 5 years post qualifying Social Work experience (or equivalent level of experience working within a similar sector). ASYE required.
• Practice Educator qualification is highly desired.
• Experience working within the adult social care sector. Ideally, with a good understanding or experience of working within a mental health team (we are particularly interested to hear from Approved Mental Health Practitioners).
• We’re looking for someone that can use their own initiative to tackle a range of sensitive customer scenarios to deliver great outcomes.
• An ability to build rapport and trust with your colleagues in order to ensure tailored support.
• Be comfortable using your Social Worker skills and applying them to a new industry.
• Preferred :a driver with access to a car / willing to occasionally travel to different locations