Energy Programme Support Officer

West Midlands Combined Authority; Birmingham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Annual leave 28 days

EV car benefit scheme

Healthcare plans

Gym membership discount

Bike purchase scheme

Volunteer days (3 days/year)

Costco membership

Eye care scheme

Job summary

West Midlands Combined Authority is seeking a Programme Support Officer to provide proactive administrative support to the WMCA Hub and Energy Capital directorate. You will help coordinate projects, maintain information, and ensure colleagues and partners have the practical support they need to deliver effectively.

The role involves meeting coordination, reporting, financial administration, procurement, data management and stakeholder communications in a collaborative environment.

Qualifications

• Experience providing high-quality administrative support to senior managers or teams in a busy office environment.
• Experience coordinating meetings, preparing documentation, and taking and distributing minutes or action notes.
• Experience working with internal and external stakeholders at all levels.
• Experience managing multiple shared inboxes and prioritising workloads effectively.
• Experience supporting procurement and finance processes, including raising purchase orders and invoices.
• Experience maintaining accurate records and filing systems in accordance with data protection requirements.

Responsibilities

• Provide proactive and reliable programme and administrative support across the WMCA Hub, Energy Capital and building retrofit projects.
• Coordinate meetings and events, including diary management, room bookings, materials, action notes and follow-up activity.
• Support project reporting by compiling information, maintaining accurate records and meeting submission deadlines.
• Manage shared inboxes, contact lists, calendars, CRM data and document-management systems.
• Support financial and procurement activity, including purchase orders, invoices, and supplier requests.
• Identify practical improvements to administrative systems and processes while delivering a professional service.

Skills

Administrative support

Meeting coordination

Stakeholder management

Data management

Procurement support

Financial administration

Education

GCSEs in English and Mathematics (C/4 or above)

Tools

Microsoft Office

CRM systems

Document management systems

Job description

West Midlands Combined Authority is seeking a Programme Support Officer to provide proactive administrative support to the WMCA Hub and Energy Capital directorate. You will help coordinate projects, maintain information, and ensure colleagues and partners have the practical support they need to deliver effectively.

The role involves meeting coordination, reporting, financial administration, procurement, data management and stakeholder communications in a collaborative environment.