Energy Operations Leader (Hybrid, Global Impact)

SmartestEnergy UK; Ipswich; Hybride; GBP 26 000 - 38 000; Plein temps

Résumé du poste

SmartestEnergy UK in Ipswich is seeking an Energy Operations Executive to join a collaborative team, ensuring exceptional customer service at every interaction. You will help manage the customer journey from contracting and onboarding to metering, billing and debt, developing your skills and career with the company.

You should be highly organized with strong numerical ability, attention to detail and solid IT skills (Excel, Word, Outlook).

Qualifications

• Strong organisational skills.
• A good standard of numerical skill.
• Excellent attention to detail with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Show initiative and drive to see activities through.
• Ability to work independently and collaboratively in a team.
• Flexibility to adapt to changing environments and shifting priorities.
• Proficient in using IT applications, including Microsoft Excel, Word and Outlook.

Responsabilités

• Contribute to a team in the Energy Operations function to exceed operational expectations and deliver excellent customer service.
• Support the customer journey from contracting and onboarding to metering, billing and debt management.
• Adapt to a fast-paced environment and assist across multiple tasks as business needs evolve.

Connaissances

Organisational skills

Numerical skills

Attention to detail

Analytical and problem-solving

Communication and interpersonal skills

Initiative and drive

Independent and collaborative work

Flexibility in changing environments

Excel

Word

Outlook

Outils

Excel

Word

Outlook

Description du poste

SmartestEnergy UK in Ipswich is seeking an Energy Operations Executive to join a collaborative team, ensuring exceptional customer service at every interaction. You will help manage the customer journey from contracting and onboarding to metering, billing and debt, developing your skills and career with the company.

You should be highly organized with strong numerical ability, attention to detail and solid IT skills (Excel, Word, Outlook).