Energy Operations Lead (Hybrid) — Global Impact

SmartestEnergy; Ipswich; Hybrid; GBP 45,000 - 60,000; Part time

Job summary

Smartest Energy in Ipswich, UK, is seeking an experienced Energy Operations Team Leader to guide and develop a team of Energy Executives. The role focuses on delivering high standards of service, achieving performance targets, and driving operational excellence within a hybrid working model.

You will monitor performance, support continuous improvement, and ensure processes and industry requirements underpin a positive customer experience.

Qualifications

• Experience leading a team of energy operations professionals.
• Proven ability to coach and develop staff.
• Strong knowledge of energy industry processes and compliance.
• Ability to manage multiple projects and responsibilities.
• Understanding of the UK energy market and regulatory environment.

Responsibilities

• Lead and develop a team of Energy Executives to meet service and performance targets.
• Monitor performance and drive continuous improvement across processes and systems.
• Collaborate with cross-functional teams to support new products and initiatives.
• Ensure an efficient and positive customer experience through hybrid working arrangements.

Skills

Team leadership

Operational processes

Cross-business relationships

Project management

UK energy industry knowledge

Job description

Smartest Energy in Ipswich, UK, is seeking an experienced Energy Operations Team Leader to guide and develop a team of Energy Executives. The role focuses on delivering high standards of service, achieving performance targets, and driving operational excellence within a hybrid working model.

You will monitor performance, support continuous improvement, and ensure processes and industry requirements underpin a positive customer experience.