Energy Insurance Broker Support & Accounts Manager

Marsh; Norwich; Hybrid; GBP 32,000 - 45,000; Full time

Job summary

Marsh in Norwich is seeking a conscientious Broker Support/Account Manager to join a busy energy-focused insurance team. The hybrid role requires occasional travel to London to build relationships, with travel expenses covered. Experience in the London market and a CertCII qualification are advantageous.

You will support reinsurers, assist with renewals, prepare submissions, and monitor account placements while maintaining strong stakeholder relationships.

Qualifications

• Insurance experience, ideally in energy sector.
• Organisational skills and ability to manage workload.
• High level of communication skills for internal and external stakeholders.
• Attention to detail and accuracy.
• Familiarity with Microsoft Office suite.

Responsibilities

• Prompt and monitor key activities and tasks throughout the Reinsurance placement to ensure compliant, timely processes.
• Build strong relationships with internal and external stakeholders to deliver excellent client service.
• Assist with reviews of client renewal information.
• Initiate contract drafting and manage Final Contract Documentation.
• Assist Brokers and prepare submissions as required.
• Track placement status and update information as needed.
• Respond to client requests for information from reinsurers or industry reports.
• On-boarding of new clients and markets.
• Access front-end broking systems and report on business metrics.

Skills

Organisational skills

Communication skills

Attention to detail

Education

CertCII qualification

Tools

Microsoft Office

Job description

Marsh in Norwich is seeking a conscientious Broker Support/Account Manager to join a busy energy-focused insurance team. The hybrid role requires occasional travel to London to build relationships, with travel expenses covered. Experience in the London market and a CertCII qualification are advantageous.

You will support reinsurers, assist with renewals, prepare submissions, and monitor account placements while maintaining strong stakeholder relationships.