Energy-Efficiency Outbound Sales Advisor

Sureserve Group; United Kingdom; Remote; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

Flexible benefits scheme

32 days annual leave

Employee Assistance Programme

Job summary

We are hiring at Sureserve Group in Bathgate for experienced outbound Customer Sales Advisors. You will call homeowners to promote energy-efficiency upgrades and convert qualified opportunities into appointments and sales.

The role requires strong communication, pricing discussions and a track record of hitting targets in a high-volume environment. We offer a 37.5 hour week with competitive benefits and long-term career development.

Qualifications

• Previous outbound/telesales, contact centre or target-driven sales experience.
• Confident communicator with strong telephone sales skills.
• Ability to quickly build rapport and trust with customers.
• Strong questioning, listening and objection-handling skills.
• Comfortable discussing pricing and costs.
• Results-driven with a proven focus on achieving targets.
• Resilient and motivated in a high-volume outbound environment.
• Accurate CRM and data-entry skills with strong attention to detail.
• Experience in home improvements, energy, utilities or construction sales is advantageous.

Responsibilities

• Make high-volume outbound calls to promote energy-efficiency upgrades to homeowners.
• Assess customer needs through effective questioning and identify suitable solutions.
• Explain products, benefits, costs and value to drive customer interest.
• Generate qualified appointments and sales opportunities.
• Build rapport, handle objections and convert enquiries into sales.
• Follow up leads to maximise conversion rates.
• Maintain accurate CRM records of customer interactions and outcomes.
• Ensure all activity complies with company policies, regulations and data protection requirements.

Skills

Outbound sales

Telephone sales

Rapport building

Questioning & listening

Objection handling

Pricing discussions

Target achievement

CRM/data-entry

Industry knowledge (home improvements)

Job description

We are hiring at Sureserve Group in Bathgate for experienced outbound Customer Sales Advisors. You will call homeowners to promote energy-efficiency upgrades and convert qualified opportunities into appointments and sales.

The role requires strong communication, pricing discussions and a track record of hitting targets in a high-volume environment. We offer a 37.5 hour week with competitive benefits and long-term career development.