Endoscopy Pathway Coordinator - Part-Time Admin & Scheduling

Transformation Unit; East Midlands; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Part-time Pathway Coordinator to join the Endoscopy administration team in Derby. The role requires GCSE English, strong IT literacy and the ability to manage waiting lists and communications with consultants and patients.

You will work 22.5 hours per week, with duties including data input, preparing waiting lists, and liaising with wards to ensure timely patient appointments.

Qualifications

• GCSE English or equivalent.
• Advanced IT literacy with experience using a range of IT applications.
• Understanding of the Trust Patient Access Policy and its contents.

Responsibilities

• Act as the point of contact for patients and medical staff on behalf of the consultant and team, handling queries courteously and professionally.
• Monitoring and selection of future waiting list patients.
• Input patient information onto the IT systems.
• Prepare and print daily waiting lists as required.
• Contact patients to arrange appointment dates per the Booking Policy.
• Ensure waiting lists follow booking rules and include appropriate case mix.
• Prepare and send notification letters and call patients by telephone when needed.
• Liaise with wards and departments within the hospital.
• Escalate urgent problems to a senior manager.
• Undertake necessary training as required by the Trust.

Skills

Deadline driven

Team player

Education

GCSE English

Tools

Lorenzo

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Part-time Pathway Coordinator to join the Endoscopy administration team in Derby. The role requires GCSE English, strong IT literacy and the ability to manage waiting lists and communications with consultants and patients.

You will work 22.5 hours per week, with duties including data input, preparing waiting lists, and liaising with wards to ensure timely patient appointments.