Endoscopy Operations Lead - Patient Pathways & Capacity

Frimley Health NHS Foundation Trust; Camberley; On-site; GBP 82,000 - 94,000; Full time

Job summary

Frimley Health NHS Foundation Trust is seeking an Operational Support Manager for its Endoscopy service. The role involves supporting the Service Manager and General Manager to deliver safe, effective and patient-centred operational services, with a focus on patient pathways, performance and service capacity across multiple sites.

The post holder will monitor waiting lists, validation, pathways, capacity, workforce and productivity, escalating risks as required and contributing to governance and

Qualifications

• Experience in operational or administrative management within healthcare.
• Ability to manage complex workflows and performance data.
• Excellent organisational and communication skills.
• Experience with staff management.

Responsibilities

• Support the Service Manager and General Manager in delivering safe, effective and patient-centred operational services.
• Monitor waiting lists, validation, pathways, capacity, workforce and productivity; identify and escalate risks and performance issues.
• Contribute to governance, complaints, risk management and financial monitoring.
• Work across sites with clinical, nursing, administrative and corporate colleagues to achieve service objectives.

Job description

Frimley Health NHS Foundation Trust is seeking an Operational Support Manager for its Endoscopy service. The role involves supporting the Service Manager and General Manager to deliver safe, effective and patient-centred operational services, with a focus on patient pathways, performance and service capacity across multiple sites.

The post holder will monitor waiting lists, validation, pathways, capacity, workforce and productivity, escalating risks as required and contributing to governance and