Endoscopy Booking Coordinator | Clerical Officer

NTH; Tees Valley; Sur place; GBP 26 000 - 27 000; Plein temps

Résumé du poste

University Hospitals Tees is seeking a Clerical Officer (NHS AfC Band 3) to join our cross-site team across North Tees and Hartlepool sites. You will handle reception duties, patient bookings for endoscopy, and liaison with multi-disciplinary teams.

The role supports the Endoscopy pathway, requires excellent IT skills, accuracy, and the ability to work under pressure. Training will be provided and flexibility across sites is expected.

Qualifications

• GCSEs and IT qualifications as listed in the person specification.

Responsabilités

• Book endoscopy diagnostic and therapeutic procedures.
• Communication with multi-disciplined medical and surgical teams.
• Adhere to Trust and Endoscopy policies and guidelines.
• Identify capacity needs and liaise with coordinators to meet targets.
• Reception duties including patient check-in via electronic records.

Connaissances

Excellent IT skills

Work under pressure

Clear communication

Flexible across sites

Formation

GCSE Maths 4-9 (A-C) or equivalent

GCSE English 4-9 (A-C) or equivalent

NVQ level 3 in Business Administration or Customer Care

ITQ level 2 or equivalent

NVQ level 2/3 in Business Administration or Customer Care

Outils

TrakCare

Description du poste

University Hospitals Tees is seeking a Clerical Officer (NHS AfC Band 3) to join our cross-site team across North Tees and Hartlepool sites. You will handle reception duties, patient bookings for endoscopy, and liaison with multi-disciplinary teams.

The role supports the Endoscopy pathway, requires excellent IT skills, accuracy, and the ability to work under pressure. Training will be provided and flexibility across sites is expected.