Endoscopy Booking Coordinator

St George's University Hospitals; City of Westminster; Vor Ort; GBP 17.000 - 19.000; Vollzeit

Zusammenfassung

St George's University Hospitals NHS Foundation Trust is seeking an enthusiastic, self-motivated individual to join the Endoscopy day case booking team. You will handle day case bookings, answer a high volume of calls and liaise with patients, doctors, nurses and GPs.

The role also involves supporting the Endoscopy Admin Team across all three Trust sites, with strong IT and Excel skills essential. You will be part of a busy, collaborative team in the Endoscopy unit, which provides a range of

Qualifikationen

• Highly computer literate with advanced IT skills.
• Excellent communication and interpersonal abilities.
• Ability to manage a high volume of calls and liaise with multiple stakeholders.

Aufgaben

• Handle day case bookings for the Endoscopy unit.
• Answer telephone calls and liaise with patients, doctors, nurses, secretaries and GPs.
• Work as part of the Endoscopy Admin Team across three Trust sites.

Kenntnisse

Phone handling

Communication

Teamwork

IT literacy

Tools

Microsoft Excel

Jobbeschreibung

An exciting opportunity has arisen for an enthusiastic & self-motivated individual to work in our busy and thriving Endoscopy unit with St Georges University Hospital.
The Endoscopy unit provides facilities for both inpatient and outpatientinvestigations. The unit offers a wide range of diagnostic and therapeutic procedures across 6 specialist rooms. The unit is staffed by a team of experienced endoscopy nurses, gastroenterologists, gastrointestinal surgeons and respiratory physicians, endoscopy booking coordinators, the endoscopy team leader and is led by the Director of Endoscopy., The post holder will be part of the Endoscopy day case booking team and be responsible for day case bookings, answering of telephones and liaising with patients, doctors, nurses, secretaries and GPs. The post holder will work as part of a team .The post holder will support the Endoscopy Admin Team across all three Trust sites.
The successful applicant must be highly computer literate, as this role requires advanced IT skills, particularly in the use of Microsoft Excel. You will possess excellent communication and interpersonal skills, enjoy engaging with people over the telephone, and be confident managing a high volume of calls. The ability to work effectively as part of a supportive and collaborative team is essential.
With nearly 9,000 dedicated staff caring for patients around the clock, St George's Hospital is the largest healthcare provider in southwest London.
The main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.
As well as acute hospital services, St Georges Hospital provides a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.
St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across south west London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.
The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases.