End User Device Engineer Apprentice

Sherwood Forest Hospitals NHS Foundation Trust; Stanton Hill; On-site; GBP 18,000 - 24,000; Full time

Job summary

Sherwood Forest Hospitals NHS Foundation Trust in Nottinghamshire is seeking an End User Device Apprentice to join the Technical Services team. You will contribute to the build and support of workstations, laptops, iDevices and printers while training on a Level 3 Information Communication Technician course.

The role covers NHS digital services, asset deployment across hospital sites and community partners, with supervision from an EUC Service Support Manager.

Qualifications

• GCSE English and Maths at Grade 4 or above.
• Computing qualification or equivalent.
• Level 3 Computer Sciences Qualification or Equivalent (desirable).

Responsibilities

• Provide end-user device support and basic IT assistance across hospital sites.
• Assist with the deployment and maintenance of devices and software under supervision.

Skills

Interpersonal skills

Time management

Attention to detail

Prioritisation

Education

GCSE English and Maths (Grade 4+)

Computing qualification or equivalent

Level 3 Computer Sciences Qualification or Equivalent

Tools

Microsoft Office Applications

Microsoft desktop Operating Systems

Job description

Sherwood Forest Hospitals NHS Foundation Trust

End User Device Engineer Apprentice

The closing date is 11 November 2026

Nottinghamshire Health Informatics Service is looking for a motivated and confident individual to join our Technical Services team as a End User Device (EUD) Apprentice. This is an exciting opportunity to begin your digital career within a leading IM&T service supporting over 13,000 users across nearly 800 sites. The successful candidate will complete a Level 3 Information Communication Technician course.

NHIS provides a wide range of digital services including infrastructure, cyber security, and multi-tier technical support. As part of our collaborative, experienced team, you'll contribute to improving digital experiences for the health and care workforce across Nottinghamshire.

The post holder will work alongside the End user Device Engineers delivering technical and user support throughout the hospital and health community which will include GP practices and community services. Training will involve working under the supervision of an Engineer as directed by the EUC Service Support Manager/Team Leader in the build and commissioning of new and used equipment (workstations, laptops, i Devices, printers). Training will also include the patching of network equipment.

Applicants must be available for a face to face interview.

If you are enthusiastic about technology, enjoy helping others and are looking to build a career in IT, we would love to hear from you.

If you are enthusiastic about technology, enjoy helping others and are looking to build a career in IT, we would love to hear from you.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Contractual Requirements

Essential

• Regular attendance
• Good Time keeping

Knowledge

Essential

• Good interpersonal and communication skills
• Excellent Time keeping and Time Management skills
• Attention to detail
• Ability to prioritise tasks

Qualifications

Essential

• Good standard of education to GCSE level to include GCSE in English and Maths at Grade 4 or above
• Computing qualification or equivalent

Desirable

• Level 3 Computer Sciences Qualification or Equivalent

Experience

Essential

• Microsoft Office Applications
• Microsoft desktop Operating Systems
• Attended education for at least 1 year undertaking an ICT Qualification

Desirable

• Previous IT experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL

United Kingdom

Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)