End User Computing Engineer

Public Sector Resourcing, managed by AMS; Greater London; On-site; GBP 65,000 - 101,000; Full time

Job summary

Cabinet Office in London is seeking an End User Computing Engineer on a 6‑month, on‑site contract. The role requires active security clearance and will involve building and supporting Windows, MacBook, Android and Apple devices, plus managing devices via AD, SCCM, JAMF and Airwatch/Workspace ONE.

You will handle infrastructure deployments, device provisioning, and end-user support while working with multiple teams to deliver secure IT services in a fast-paced environment.

Qualifications

• Active Security Clearance is required for this position.
• Experience building and supporting Windows, MacBook, Android and Apple devices.
• Experience with device management tools: Active Directory, SCCM, JAMF, Airwatch/Workspace ONE.

Responsibilities

• Build and deploy Windows, MacOS laptops and mobile devices, create login accounts and deploy settings.
• Deliver remote and classroom training and support end users on IT services.
• Survey office space, decommission IT in vacated buildings and install IT in new locations including AV/VC equipment and network cabling.
• Troubleshoot and resolve issues, identify solutions and ensure alignment with business requirements.

Skills

Windows devices

MacOS devices

Android devices

Apple devices

Tools

Active Directory

SCCM

JAMF

Airwatch / Workspace ONE

Job description

On behalf of the Cabinet Office, we are looking for an End User Computing Engineer (Inside IR35) for a 6 Month contract based Onsite in London.

The Cabinet Office supports the Prime Minister and ensures the effective running of government. The Cabinet Office is also the corporate headquarters for the government, in partnership with HM Treasury, and takes the lead in certain critical policy areas. More information about the Cabinet Office can be found on its website at: [1] www.gov.uk/government/organisations/cabinet-office

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.

As a End User Computing Engineer, your main responsibilities will be:

• Supporting the delivery of large projects and managing smaller projects and transitioning into Live Service
• Building Windows and Mac OS laptops, Android and Apple Mobile Phones, creating login accounts, scheduling deployments, delivering remote and classroom training and supporting users. This includes installing active infrastructure components (e.g. switches, routers) and the network connectivity skills required to present IT services to an end users desktop
• Working in a fast paced environment managing rapid delivery of business unit moves for high profile stakeholders working alongside a variety of multi-disciplined teams which requires discretion and confidentiality. This will include surveying of office space, decommissioning IT from vacated buildings and installing IT in new locations from infrastructure/cabling, through to Audio Visual and Video Conferencing (AV/VC) equipment, printing and desktop devices.
• A good understanding of standard IT technologies and have a strong desire to deliver high quality service
• Able to understand and identify problems, analyse and help identify appropriate solutions, taking ownership of problems and proactively resolve technical issues, ensuring you meet business requirements by troubleshooting and diagnosing or escalating faults as appropriate

Essential:

• Active Security Clearance is required for this position
• Proven experience building and supporting the following devices Windows, MacBook, Android phones and other Apple devices
• Experience in device management applications such as Active Directory, Microsoft System Center Configuration Manager (SCCM), Apple's Management Framework (JAMF) and Airwatch (Workspace ONE)
• Able to demonstrate skills and experience installing active Infrastructure components (e.g. switches, routers) and the network connectivity skills required to present the IT services to an end users desktop

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident

As a member of the Disability Confident Scheme, The Cabinet Office guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

The Cabinet Office guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".

References

Visible links

• 1. https://www.gov.uk/government/organisations/cabinet-office