End User Computing Analyst (EUC) – Hybrid

Durham University; North East; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

On-site facilities

Job summary

Durham University is seeking a skilled End User Computing technician to support the supply, installation, and lifecycle coordination of endpoint hardware across the campus. Based at Boldon House near Durham, the role combines on-site work with hybrid remote options and requires practical handling of PCs, Macs, phones and tablets, along with effective stakeholder communication.

You will assess hardware needs, run fulfilment processes in line with university standards, maintain hardware records,

Qualifications

• Experience with End User Computing environments.
• Knowledge of hardware standards and record-keeping.
• Ability to work in a hybrid on-site/remote setting.

Responsibilities

• Support End User Computing services relating to supply, installation, and lifecycle coordination of endpoint hardware.
• Assess hardware requirements and operate the fulfilment processes to deliver requests efficiently.
• Share knowledge of hardware standards and processes across the team.
• Collect and manage information, administer hardware-related records and supply requests.
• Communicate effectively with stakeholders and perform regular manual handling of equipment.

Skills

Endpoint hardware knowledge

Hardware lifecycle coordination

Fulfilment processes

Stakeholder communication

Teamwork

Job description

Durham University is seeking a skilled End User Computing technician to support the supply, installation, and lifecycle coordination of endpoint hardware across the campus. Based at Boldon House near Durham, the role combines on-site work with hybrid remote options and requires practical handling of PCs, Macs, phones and tablets, along with effective stakeholder communication.

You will assess hardware needs, run fulfilment processes in line with university standards, maintain hardware records,