End-to-End Sales Support Specialist

Lorien; Leeds; On-site; GBP 25,000 - 32,000; Full time

Job summary

Lorien in Leeds is seeking a meticulous Sales Support Administrator to keep the sales engine running smoothly. You will prepare quotes, process orders and maintain accurate records across SharePoint, CRM and internal systems.

Working with Sales, Finance and Operations, you will help accelerate RFQs and customer orders, track progress, respond to inquiries and drive timely updates in a fast-paced environment.

Qualifications

• Strong organisational and multitasking skills.
• Proficiency in Microsoft tools, including Excel and Business Central.
• Great attention to detail and a proactive approach to problem-solving.
• The ability to collaborate well in a fast-paced environment.

Responsibilities

• Preparing and processing quotes, proposals and sales orders.
• Keeping customer and sales records accurate and up to date across SharePoint, CRM and internal systems.
• Completing end-to-end quote-to-cash transactions to a high standard, including order processing and issue resolution.
• Booking customer orders accurately in the finance system.
• Registering services and managing supplier interactions via supplier portals, ensuring timely order confirmations.
• Working with Sales, Finance and Operations to speed up RFQs and customer orders.
• Tracking RFQs and following up consistently with clients and internal stakeholders.
• Responding to partner and internal enquiries with relevant product and service information.
• Managing internal escalations and driving them to prompt resolution.
• Keeping teams and stakeholders informed with clear, timely updates.

Skills

Organisation

Multitasking

Attention to detail

Collaboration

Proactive problem solving

Tools

Excel

Business Central

Job description

Lorien in Leeds is seeking a meticulous Sales Support Administrator to keep the sales engine running smoothly. You will prepare quotes, process orders and maintain accurate records across SharePoint, CRM and internal systems.

Working with Sales, Finance and Operations, you will help accelerate RFQs and customer orders, track progress, respond to inquiries and drive timely updates in a fast-paced environment.