End-to-End Product & Service Transformation Analyst

B2e Consulting; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

B2e Consulting is recruiting for a consultant to support a leading public sector organisation in defining and implementing products and services across the full business and organisational context. The role focuses on value, performance, adoption and outcomes, requiring an end-to-end perspective beyond technical backlogs.

Hybrid working pattern with on-site presence in Waterloo, Central London, and start on 2 November 2026 for 3-6 months+.

Qualifications

• Experience in business analysis across products or services.
• Understanding of end-to-end product or service ownership.
• Experience analysing transformational business processes and organisational impacts.
• Ability to work beyond technology-focused product management.
• Healthcare industry experience advantageous.
• Public sector experience advantageous.

Responsibilities

• Understand end-to-end journey of a service (including digital technology and operational effectiveness).
• Analyse existing products and services across business processes, people and operating models.
• Assess product or service performance, adoption and business outcomes.
• Document business requirements and priorities across the end-to-end service.
• Engage relevant teams to validate findings and agree practical next steps.

Skills

Business transformation analysis

End-to-end service ownership

People, processes, operating models

Organisational outcomes assessment

Job description

B2e Consulting is recruiting for a consultant to support a leading public sector organisation in defining and implementing products and services across the full business and organisational context. The role focuses on value, performance, adoption and outcomes, requiring an end-to-end perspective beyond technical backlogs.

Hybrid working pattern with on-site presence in Waterloo, Central London, and start on 2 November 2026 for 3-6 months+.