Business Product/Service Analyst

B2e Consulting; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work pattern

Job summary

B2e Consulting is seeking a consultant to support a leading public sector client in defining and implementing products and services across the full business and organisational context. The role requires an end-to-end perspective beyond tech backlogs and a focus on people, processes and operating models.

The assignment is hybrid, with 1–2 days per week in Waterloo, Central London, starting 2 November 2026 and lasting 3–6 months or more.

Qualifications

• experience in business analysis across products or services
• understanding of end-to-end product or service ownership
• experience analysing transformational business processes and organisational impacts
• ability to work beyond technology-focused product management
• experience within healthcare industry
• experience within public sector organisations

Responsibilities

• understand the end to end journey of a service (including digital technology and full operational effectiveness)
• analyse existing products and services across business processes, people and operating models
• assess product or service performance, adoption and business outcomes
• document business requirements and priorities across the end-to-end service
• engage relevant teams to validate findings and agree practical next steps

Job description

Do you have experience of providing end to end business product and service analysis expertise, on an end-to-end product or service transformation/delivery?

This consulting opportunity is to support our client, a leading public sector organisation, in defining and implementing products and services across their full business and organisational context, including value, performance, adoption and outcomes.

The project needs a consultant who has:

• strong business transformation analysis experience across products or services
• an end-to-end perspective beyond technical product backlogs and roadmaps
• understanding of how people, processes and operating models affect service performance
• experience assessing business needs, service effectiveness and organisational outcomes

Key Services:

The key services that you will be asked to provide are:

• understand the end to end journey of a service (including digital technology and full operational effectiveness)
• analyse existing products and services across business processes, people and operating models
• assess product or service performance, adoption and business outcomes
• document business requirements and priorities across the end-to-end service
• engage relevant teams to validate findings and agree practical next steps

Mandatory Requirements:

Successful consultants will be able to demonstrate:

• experience in business analysis across products or services
• understanding of end-to-end product or service ownership
• experience analysing transformational business processes and organisational impacts
• ability to work beyond technology-focused product management

Optional Requirements:

It will also be advantageous if you have:

• experience within the healthcare industry
• experience within public sector organisations

Working Pattern:

Hybrid – 1–2 days per week in Waterloo, Central London

Contract Type:

Inside IR35

Start:

2 November 2026

Duration:

3-6 months+