Business Service Readiness Consultant

B2e Consulting; Greater London; Hybrid; GBP 92.000 - 129.000; Vollzeit

Zusammenfassung

B2e Consulting is seeking a consultant to support a leading public sector client in assessing organisational and enterprise readiness for products and services, focusing on adoption, people, processes and operational outcomes.

Your role will involve identifying readiness gaps, dependencies and actions, and working with teams to prioritise next steps for successful service adoption and ongoing performance.

Qualifikationen

• Experience in business readiness, operational readiness or service adoption.
• Understanding of organisational impact of products and services.
• Experience assessing people, process and operational dependencies.
• Ability to consider readiness beyond technical implementation.

Aufgaben

• Assess organisational and operational readiness for products and services.
• Identify impacts on people, processes and existing ways of working.
• Evaluate readiness gaps, dependencies and adoption requirements.
• Define practical actions to support service adoption and operation.
• Work with relevant teams to agree readiness priorities and next steps.

Kenntnisse

Enterprise readiness experience

End-to-end adoption understanding

People, process & ways of working

Readiness requirements beyond tech

Jobbeschreibung

Do you have experience of providing business and organisational readiness expertise, on an end-to-end transformational product or service launch involving adoption, people, processes and operational outcomes?

This consulting opportunity is to support our client, a leading public sector organisation, in assessing organisational & enterprise readiness for products and services, considering the people, processes and operational arrangements needed to support effective adoption and ongoing service performance.

The project needs a consultant who has:

• strong business or operational enterprise readiness experience
• understanding of end-to-end product and service adoption
• experience assessing organisational impacts across people, processes and ways of working
• ability to identify practical readiness requirements going far beyond technical delivery

Key Services:

The key services that you will be asked to provide are:

• assess organisational and operational readiness for products and services
• identify impacts on people, processes and existing ways of working
• evaluate readiness gaps, dependencies and adoption requirements
• define practical actions needed to support service adoption and operation
• work with relevant teams to agree readiness priorities and next steps

Mandatory Requirements:

Successful consultants will be able to demonstrate:

• experience in business readiness, operational readiness or service adoption
• understanding of the organisational impact of products and services
• experience assessing people, process and operational dependencies
• ability to consider readiness beyond technical implementation

Optional Requirements:

It will also be advantageous if you have:

• experience within the healthcare industry
• experience within public sector organisations

Working Pattern:

Hybrid – 1–2 days per week in Waterloo, Central London

Contract Type:

Inside IR35

Start:

2 November 2026

Duration:

3-6 months+