End-to-End Process Validation Specialist

ISS World; Burslem; On-site; GBP 30,000 - 45,000; Full time

Job summary

ISS UK Limited seeks a Business Process Tester to validate end-to-end business processes and ensure that operational activities, supporting systems, user interactions, controls and integrations work together effectively to deliver the intended business outcomes.

You will work with Business Analysts, Operational Teams, Subject Matter Experts, Project Teams and IT Testers to translate requirements into effective processes and support adoption in live operations, including UAT and deployment

Qualifications

• Experience in Business Process Testing, User Acceptance Testing, Operational Testing, Business Analysis or a similar role.
• Experience reviewing and working with business requirements and process documentation.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to understand and assess end-to-end business processes.
• Strong communication skills with both technical and non-technical stakeholders.
• Experience documenting test scenarios, defects and test results.
• Ability to challenge processes constructively and identify opportunities for improvement.

Responsibilities

• Review and understand business requirements, process maps and operational procedures.
• Design and execute end-to-end business process test scenarios and test scripts.
• Validate that business processes, supporting systems and user activities deliver the intended business outcomes.
• Ensure all testing activities are traceable to agreed business requirements and acceptance criteria.
• Identify, record and support the resolution of process and system defects, risks and issues.
• Work closely with Business Analysts, operational teams, subject matter experts and project teams throughout the testing lifecycle.
• Support User Acceptance Testing (UAT), operational readiness and deployment activities.
• Produce test evidence, reports and recommendations to support business sign-off and continuous improvement.

Skills

Business Process Testing

UAT Testing

Business Analysis

Test Documentation

Analytical Skills

Stakeholder Communication

Job description

ISS UK Limited seeks a Business Process Tester to validate end-to-end business processes and ensure that operational activities, supporting systems, user interactions, controls and integrations work together effectively to deliver the intended business outcomes.

You will work with Business Analysts, Operational Teams, Subject Matter Experts, Project Teams and IT Testers to translate requirements into effective processes and support adoption in live operations, including UAT and deployment