Business Process & UAT Analyst — On-Site (2 days)

Investigo; Stoke-on-Trent; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Investigo in Stoke-on-Trent seeks a Business Process Analyst to support delivery of business change and transformation initiatives. You will validate end-to-end processes, ensure procedures and user activities align, and work with analysts, operational teams and stakeholders to test new processes before live deployment.

You will design test scenarios, document results, identify defects, and provide assurance.

Qualifications

• Experience in BPT/UAT/Operational Testing or related discipline.
• Strong understanding of end-to-end processes and workflows.
• Experience with requirements, process maps and procedures.
• Excellent analytical and problem‑solving skills with attention to detail.
• Ability to identify gaps, risks and improvement opportunities.
• Experience documenting test scenarios, results and defects.
• Stakeholder management and clear communication across teams.
• Ability to work independently in a changing environment.
• Experience supporting business transformation or process improvement.
• Familiarity with Agile and/or Waterfall delivery.

Responsibilities

• Review requirements and process documentation.
• Design and execute end-to-end test scenarios and scripts.
• Validate processes, systems and user interactions deliver expected outcomes.
• Ensure testing aligns with requirements and acceptance criteria.
• Identify, document and resolve defects and process risks.
• Collaborate with stakeholders and project teams throughout testing.
• Support UAT, business readiness and implementation activities.
• Produce test evidence, reports and recommendations.
• Assess operational impact of proposed changes.
• Identify opportunities for process improvement.

Skills

Business Process Testing

User Acceptance Testing (UAT)

Operational Testing

Business Analysis

Process Mapping

Stakeholder Management

Analytical Thinking

Education

ISTQB Foundation

Lean Six Sigma

Business Analysis Certification

Tools

Testing Tools

Job description

Investigo in Stoke-on-Trent seeks a Business Process Analyst to support delivery of business change and transformation initiatives. You will validate end-to-end processes, ensure procedures and user activities align, and work with analysts, operational teams and stakeholders to test new processes before live deployment.

You will design test scenarios, document results, identify defects, and provide assurance.