End-to-End Motor Recoveries Specialist

Acorn Group; Liverpool; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

35 days holiday including bank

Mental health support

Career development

Flexible benefits

Hybrid working

Recognition awards

Job summary

Acorn Group is seeking a Recoveries Claims Handler in Liverpool. The role focuses on end‑to‑end management of non‑fault motor insurance claims, applying sound judgment and effective negotiation to drive fair outcomes for customers.

You will own your caseload, assess liability, and progress claims with suppliers and third parties, balancing commercial outcomes with customer fairness. The position offers development opportunities within a collaborative Recoveries team.

Qualifications

• Understanding of motor insurance and non‑fault processes.
• Strong regulatory awareness in insurance risk handling.
• Confident negotiation and influencing skills.

Responsibilities

• Manage non‑fault repair, recovery, and uninsured loss claims from start to finish.
• Send allegations of liability to third parties and their insurers as part of progressing recovery claims.
• Assess liability, indemnity, and claim financials, making accurate and timely decisions.
• Keep files moving by identifying opportunities, managing risks, and avoiding delays.
• Maintain accurate and up‑to‑date reserves and claim records.

Skills

Motor insurance

Negotiation skills

Regulatory awareness

Attention to detail

Job description

Acorn Group is seeking a Recoveries Claims Handler in Liverpool. The role focuses on end‑to‑end management of non‑fault motor insurance claims, applying sound judgment and effective negotiation to drive fair outcomes for customers.

You will own your caseload, assess liability, and progress claims with suppliers and third parties, balancing commercial outcomes with customer fairness. The position offers development opportunities within a collaborative Recoveries team.