End-to-End Motor Recoveries Claims Handler

The Acorn Group; Sevenoaks; Remote; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Hybrid working options

Salary progression after probation

Training & development

Employee assistance program

Flexible benefits

Job summary

The Acorn Group’s Sevenoaks team is seeking a Recoveries Claims Handler to own end-to-end non-fault motor claims, applying sound technical judgement, negotiation, and commercial awareness to drive the right outcomes.

You will manage your own caseload, assess liability, progress files with suppliers and panel solicitors, and ensure claims are handled accurately, compliantly, and with care while balancing recoveries with customer fairness.

Qualifications

• Understanding of motor insurance and non-fault processes.
• Regulatory awareness and attention to detail.
• Strong negotiation and influencing abilities.

Responsibilities

• Manage non-fault repair, recovery, and uninsured loss claims from start to finish.
• Assess liability, indemnity, and claim financials; make timely decisions.
• Progress claims by coordinating with suppliers, partners and solicitors.
• Maintain accurate reserves and claim records; ensure compliance.
• Balance recoveries with customer fairness and service quality.

Skills

Motor insurance knowledge

Non-fault processes

Liability assessment

Subrogation

Regulatory awareness

Negotiation skills

Influencing skills

Job description

The Acorn Group’s Sevenoaks team is seeking a Recoveries Claims Handler to own end-to-end non-fault motor claims, applying sound technical judgement, negotiation, and commercial awareness to drive the right outcomes.

You will manage your own caseload, assess liability, progress files with suppliers and panel solicitors, and ensure claims are handled accurately, compliantly, and with care while balancing recoveries with customer fairness.