Empty Homes Coordinator

Bassetlaw District Council; Carlton; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

26–32 days annual leave

Flexible working arrangements

Healthcare cash plan

Local Government Pension Scheme

Learning and development opportunities

Employee benefits

Job summary

Bassetlaw District Council in Worksop seeks an Empty Homes Housing Assistant to join the Housing Solutions Team. You will help prepare empty properties for re-letting, coordinating tasks, and maintaining accurate records to support timely repairs and lettings.

The role emphasises organisation, strong communication, and customer service in a busy environment. Full-time, 37 hours per week with a comprehensive benefits package and progression opportunities.

Qualifications

• Is highly organised and able to manage competing priorities.
• Has excellent communication and customer service skills.
• Enjoys working collaboratively with others.
• Can use their own initiative and adapt to changing priorities.
• Is confident using computer systems and maintaining accurate records.
• Thrives in a busy and varied working environment.

Responsibilities

• Processing invoices and maintaining accurate records and databases.
• Liaising with contractors, housing colleagues and other services involved in the process.
• Monitoring progress and supporting the smooth turnaround of vacant properties.
• Responding to customer enquiries and providing advice and information.
• Supporting the team to deliver an efficient and high-quality service.

Skills

Highly organised

Excellent communication

Team player

Initiative

Computer literacy

Customer service

Job description

Bassetlaw District Council in Worksop seeks an Empty Homes Housing Assistant to join the Housing Solutions Team. You will help prepare empty properties for re-letting, coordinating tasks, and maintaining accurate records to support timely repairs and lettings.

The role emphasises organisation, strong communication, and customer service in a busy environment. Full-time, 37 hours per week with a comprehensive benefits package and progression opportunities.