Empowering Positive Behaviour Support Specialist

Quo Vadis Trust; Croydon; On-site; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Company-funded enhanced DBS check

35-hour working week

Relevant training

Meaningful work helping people rebuild

Job summary

Quo Vadis Trust is seeking a Positive Behaviour Support Worker to support adults across our Croydon and South-East London services. You will build positive relationships, understand each person's history and needs, and help them set realistic goals to develop daily living skills and move toward greater independence.

You will work 35 hours per week on days with some night shifts per rota, receive a company-funded enhanced DBS check, and access statutory and specialist training.

Qualifications

• Experience in mental health or another supportive environment.
• Understanding of mental health, learning disabilities, homelessness and substance misuse.
• Strong written, verbal and customer-service skills.
• Confidence working independently and as part of a team.
• Patience, empathy, flexibility and resilience.
• GCSE-level English and Maths, or equivalent.
• Basic IT skills and experience using client-management systems.
• Availability to work unsociable hours when required.
• Please note that this position does not qualify for visa sponsorship.

Responsibilities

• Create and review individual support plans and SMART goals.
• Welcome new clients, assess risks and support their induction.
• Help clients understand welfare benefits, housing and available services.
• Respond professionally to incidents and behaviours that challenge, using effective de-escalation techniques.
• Maintain accurate client records and prepare reports when required.
• Carry out room, property and health and safety checks.
• Support clients with daily living, housekeeping and moving into or out of accommodation.
• Work with healthcare professionals, external agencies and colleagues.
• Follow safeguarding procedures and report concerns promptly.
• Travel between Quo Vadis Trust services when required.

Skills

Mental health experience

Customer-service skills

Teamwork

Patience and empathy

GCSE English and Maths

Basic IT skills

Education

GCSE English and Maths

Job description

Quo Vadis Trust is seeking a Positive Behaviour Support Worker to support adults across our Croydon and South-East London services. You will build positive relationships, understand each person's history and needs, and help them set realistic goals to develop daily living skills and move toward greater independence.

You will work 35 hours per week on days with some night shifts per rota, receive a company-funded enhanced DBS check, and access statutory and specialist training.