Empowering Housing Support Specialist

Bridge-It Housing; Barnsley; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

30 Days annual leave

Summer party

Staff incentives

Staff discounts (Bright Exchange &Blue

Job summary

Bridge-It Housing is seeking a Housing Support Worker in Barnsley to help clients access housing, benefits, education and health services with empathy and professionalism.

You will work 35 hours per week, Monday to Friday, in a fixed location with travel across the local area. A full UK driving licence and access to your own vehicle are essential.

Inductions take place at our Leeds Head Office; mileage is reimbursed in line with policy, and the salary is £26,500 per year with annual reviews.

Qualifications

• Experience in support, customer-facing or community roles.
• Able to support people with complex needs using empathy, patience, professional boundaries and a person-centred approach.
• Experience of supporting vulnerable people, or understanding homelessness, mental health and financial hardship.
• Able to work independently, manage workload, keep accurate records.
• Full UK driving licence and access to your own vehicle for work.

Responsibilities

• Client Guidance and Access to Services: Help clients access key services and practical support, including benefits, health, education, employment and banking.
• Client Integration and Personal Development: Support clients to build confidence, independence, social connections and links with local communities.
• Documentation and Administrative Support: Complete sign-ups, maintain accurate records, support clients with key documents and contribute to service monitoring.
• Regular Support and Welfare Monitoring: Hold regular support sessions, attend key appointments and carry out routine welfare checks.
• Partnership Working and Service Coordination: Work with agencies, landlords and providers to coordinate joined-up support for clients.
• Risk Management, Behaviour, and Professional Standards: Carry out risk assessments, maintain confidentiality, manage your workload and work to high professional standards.
• Team Contribution and Organisational Responsibilities: Support colleagues and volunteers, take part in development, promote equality and diversity, and carry out other reasonable duties.

Skills

Driving licence

Empathy

Record keeping

Community engagement

Independent worker

Time management

Job description

Bridge-It Housing is seeking a Housing Support Worker in Barnsley to help clients access housing, benefits, education and health services with empathy and professionalism.

You will work 35 hours per week, Monday to Friday, in a fixed location with travel across the local area. A full UK driving licence and access to your own vehicle are essential.

Inductions take place at our Leeds Head Office; mileage is reimbursed in line with policy, and the salary is £26,500 per year with annual reviews.