Empower Veterans: Support & Resettlement Officer

The Methodist Church in Britain; Nottingham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

26 days annual holiday (pro-rata)

Benefits package access

Health & Wellbeing Programme

Job summary

Warrington Borough Council is seeking a fixed-term Integration and Resettlement Officer to work within the Integration and Resettlement Team. The role focuses on one-to-one case work with veterans and vulnerable adults facing debt, cost‑of‑living pressures, loneliness and wellbeing needs, including referrals to other services, with a view to strengthening local support links.

You will manage a caseload, facilitate groups, develop volunteers and promote the service, ensuring a welcoming

Qualifications

• Experience of supporting others.
• Experience of advocacy and guidance and advice.

Responsibilities

• Act as first point of contact for attendees facing immediate challenges such as debt, cost of living, emotional wellbeing and isolation.
• Manage a caseload mainly of veterans and vulnerable service users with multiple, complex barriers.
• Provide one-to-one support to help attendees address their individual barriers.
• Build trusted relationships and make referrals to Council and external agencies, holding them to account for results.
• Support groups run by the Integration and Resettlement Team and independent user groups, ensuring a warm welcome.
• Develop, support and nurture volunteers so they can take full part in the service offer.
• Build a thorough knowledge of the full service offer and the external Warrington support landscape.
• Support the development of bespoke groups under the Team Manager's direction, focused on veterans and vulnerability support.
• Promote the service and help achieve service-level key performance indicators

Skills

Experience supporting others

Advocacy and guidance

Job description

Warrington Borough Council is seeking a fixed-term Integration and Resettlement Officer to work within the Integration and Resettlement Team. The role focuses on one-to-one case work with veterans and vulnerable adults facing debt, cost‑of‑living pressures, loneliness and wellbeing needs, including referrals to other services, with a view to strengthening local support links.

You will manage a caseload, facilitate groups, develop volunteers and promote the service, ensuring a welcoming