Employment Engagement Account Manager

Maximus; Barking; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading global health and employment service provider in Barking is seeking a full-time Employment Engagement Account Manager. The successful candidate will develop relationships with regional employers, manage recruitment activities, and ensure customer satisfaction. The role requires strong account management skills, extensive experience in recruitment, and a deep understanding of labor markets. This position is entirely office-based and involves collaborative work with internal teams while aiming to exceed employer expectations and achieve targets.

Qualifications

• Experience in recruitment and account management.
• Significant experience in building relationships with employers.
• Strong understanding of labour markets and recruitment trends.

Responsibilities

• Identify and develop strategic relationships with employers.
• Develop employment opportunity pipelines.
• Coordinate recruitment activities to meet employer needs.

Skills

Account Management

Business Development

Labour Market Understanding

Communication Skills

Negotiation Skills

Customer Care

Job description

General information

Job Posting Title Employment Engagement Account Manager Date Wednesday, October 29, 2025 City Barking Country United Kingdom Working time Full-time Closing Date 15-Dec-2025

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

To identify, and develop strategic relationships with regional / key employer partners and organisations, and establish and grow a pipeline of sustainable employment opportunities within the region. Focussing on growth employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands. Working in a collaborative manner with both external partners and internal colleagues to minimise duplication of effort, and ensure personal, team and business targets / objectives are met.

• Development and ownership of regional sector plans, linked to the national employer engagement strategy
• Source and share market insight / feedback from key employ partners / organisations to develop our plans and to support LMI and the analyst role
• Identification, engagement and management of key employer relationships within a sector(s), and region to become the ‘recruitment partner of choice’
• Development and management of employment opportunity pipeline including ring fenced / guaranteed vacancies, work experience placements, job fairs etc.
• Coordination of recruitment activity to ensure employer needs are met
• Expert advice, guidance and support e.g workforce planning, training needs analysis
• Co-designing employment routeways to address current / future recruitment needs
• Facilitate and encourage employer support as part of the prescribed customer journey e.g sector insight sessions, assessment centres
• Supporting the Head of Employer engagement, and Dir. Of Employer engagement with key account management of Strategic / National partners
• Working with the ‘Strategic Engagement Manager’ to engage and support the regional partner organisations, which are identified through the strategic plan(s) (e.g LA’s, LEP’s, CPN partners etc) with account management, specific relationship ownership and subsequent development of programmes, inc secondments where applicable
• Support the development of best practice and the most efficient ways of working
• Source and share market insight / feedback from employer partners / agencies to support the LMI analyst role
• Acting as an ‘ambassador’ for customers who require extra support, to identify and agree workplace adjustments e.g working interviews, job carving etc.
• Work closely with internal colleagues (e.g Business Managers, Employment Advisors, and Resource Specialists) to ensure customers meet the expectations of employers, and are fully prepared for the transition into work
• Understanding of site caseload job requirements and ensure that both employment, and candidate pipelines are aligned including detailed forecasting of future opportunities
• Share Market knowledge, and intelligence to help identify, and address potential barriers to work e.g skills gaps, and training
• Support internal teams to better prepare customers through a shared understanding of job specifications, and requirements

Please note : This is fully office based and will be at our Barking branch.

Experience of Recruitment and Account Management / Business Development

Significant experience of achieving and exceeding targets

Extensive experience of building rapport / relationships with Employers

Strong understanding of labour markets and recruitment trends

Ability to produce labour market analytics and predict opportunities

To be Pro-active and Re-active in response to large scale opportunities

Customer focused with a strong commitment to customer care

Significant experience of delivering successful plans to agreed timescales

Excellent communication skills with the ability to adapt to a wide range of communication and learning styles

Demonstrable influencing skills that promote commitment and action

Ability to manage conflicting objectives and demonstrate strong negotiation skills to resolve any issues

Strong team player with a positive and flexible approach to both work and colleagues

Previous experience in employability, or a related Service industry is desirable

Ability to travel independently within an agreed geography