Employment Coordinator – Connect to Work (Hybrid)

Somerset Council; Taunton; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days’ annual leave

LGPS pension

Flexible and hybrid working

Health and wellbeing support

Paid volunteering opportunities

Enhanced DBS check

Job summary

Somerset Council is seeking an Employment Coordinator to join the Connect to Work team in Somerset. You will be the first point of contact for participants, coordinating referrals, supporting access to services and maintaining accurate records to help people progress into employment.

You will work closely with Employment Specialists, build relationships with partners, and support workshops and engagement activities, contributing to positive outcomes for residents seeking work.

Qualifications

• Strong communication and interpersonal skills; ability to build rapport with diverse people.
• Caring, empathetic and person-centred approach to supporting others.
• Experience supporting customers, clients, service users, patients, students, or members of the public.
• Good organisational skills; manage competing priorities, maintain accurate records, meet deadlines.
• Confidence using Microsoft Office and other digital systems to record and manage information.
• Ability to work collaboratively with colleagues, partners and external organisations.
• Proactive, solution-focused approach to helping people achieve positive outcomes.

Responsibilities

• Act as the first point of contact for programme participants, managing referrals and eligibility checks.
• Help participants access the right support, training and services.
• Work with Employment Specialists to monitor progress and outcomes.
• Maintain accurate records and update programme information digitally.
• Liaise with partners and service providers to improve access to opportunities.
• Support delivery of workshops, drop-in sessions and participant engagement activities.
• Signpost participants to the most appropriate support where needed.

Skills

Communication skills

Interpersonal skills

Empathy

Organisational skills

Microsoft Office

Digital record-keeping

Collaboration

Proactive problem-solving

Tools

Microsoft Office

Job description

Somerset Council is seeking an Employment Coordinator to join the Connect to Work team in Somerset. You will be the first point of contact for participants, coordinating referrals, supporting access to services and maintaining accurate records to help people progress into employment.

You will work closely with Employment Specialists, build relationships with partners, and support workshops and engagement activities, contributing to positive outcomes for residents seeking work.