Employment Coach

Find Recruitment Group LTD; Aylesbury; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days holiday + 8 bank holidays

Pension scheme

Bupa Cash Plan

Employee Assistance Programme

Travel expenses reimbursed

Awards program

Company equipment

3-week induction

Job summary

Find Recruitment Group LTD is recruiting an Employment Coach for an established employability provider in Aylesbury, supporting participants on the DWP Restart Programme back into sustainable work.

You will manage a caseload, identify barriers, develop action plans and provide CV writing, job search and interview support to help participants secure lasting employment. A fixed-term contract offers a structured role with KPI targets.

Qualifications

• Experience in employability, welfare-to-work, recruitment or IAG.
• Comfortable working toward KPIs and measurable outcomes.
• Strong communication and motivational skills.
• Experience managing a caseload is advantageous.
• GCSE English and Maths at Grade C/4 or above.

Responsibilities

• Manage a caseload of participants, supporting and challenging them to progress towards employment.
• Complete diagnostic assessments to identify job readiness and barriers.
• Develop tailored action plans and regularly review participant progress.
• Provide CV writing, job searching, application and interview support.
• Conduct mock interviews and confidence-building activities.
• Identify transferable skills and suitable career opportunities for participants.
• Signpost to support for mental health, debt and other barriers.
• Work with Employer Engagement teams and partners to identify vacancies.
• Maintain participant records in CRM/database systems.
• Work towards monthly performance targets and employment outcomes.
• Build relationships and handle challenging conversations when progress is limited.

Skills

Employability experience

Welfare-to-work

Target driven

KPIs

Communication

Caseload management

CRM systems

IAG

Time management

MS Office

Education

GCSE English & Maths

Tools

CRM software

Database tools

Job description

FIND are a specialist staffing business, supporting organisations across the Skills, Employability, Education and Training sectors across the UK.

We are currently recruiting for an Employment Coach to join an established employability provider in Aylesbury, supporting participants on the DWP Restart Programme back into sustainable employment.

Salary: £29,000

Hours: Monday-Friday, 9am-5pm

Location: Aylesbury

Contract: Fixed-Term

This is a target-driven employability role, managing a caseload of participants who have been referred through Jobcentre Plus/DWP and have been out of work for at least six months.

You will provide one-to-one coaching and support, identifying barriers to employment, developing individual action plans and helping participants build the skills and confidence needed to secure sustainable work.

Key Tasks and Responsibilities:

• Manage a caseload of participants, supporting and challenging them to progress towards employment.
• Complete diagnostic assessments to identify job readiness, barriers and individual support needs.
• Develop tailored action plans and regularly review participant progress.
• Provide CV writing, job searching, application and interview support.
• Conduct mock interviews and confidence-building activities.
• Support participants with identifying transferable skills and suitable career opportunities.
• Signpost participants to appropriate support for areas such as mental health, debt and wider personal barriers.
• Work closely with Employer Engagement teams and external partners to identify suitable vacancies.
• Maintain accurate participant records and update internal CRM/database systems.
• Work towards and achieve monthly performance targets and employment outcomes.
• Build strong relationships with participants while being confident having challenging conversations when progress or engagement is limited.

Candidate Requirements:

• Experience within employability, welfare-to-work, recruitment, careers/IAG, B2B sales or another target-driven environment.
• Comfortable working towards KPIs and measurable employment outcomes.
• Strong communication skills with the ability to motivate, influence and challenge individuals.
• Experience managing a caseload, candidate pipeline or similar workload would be advantageous.
• Strong organisational and time-management skills.
• Confident using Microsoft Office, CRM/database systems and online communication platforms.
• GCSE English and Maths at Grade C/4 or above, or equivalent.
• Knowledge of the local labour market would be advantageous.
• An enhanced DBS check, including barred-list checks, will be required.

What you get:

£29,000 salary + additional benefits

• 25 days annual leave plus 8 bank holidays
• Additional Christmas/New Year shutdown leave after one year's service
• Birthday off when it falls on a working day
• Pension scheme
• Bupa Cash Plan following probation
• Employee Assistance Programme
• Travel expenses reimbursed
• Quarterly and annual awards
• Company equipment provided
• 3-week induction programme