Employment Coach

Find.; Aylesbury; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Bupa Cash Plan

Employee Assistance Programme

Travel expenses reimbursed

Quarterly/annual awards

Company equipment

Job summary

Find. is recruiting an Employment Coach to join an established employability provider in Aylesbury, supporting participants on the DWP Restart Programme toward sustainable employment.

You will manage a caseload, provide one-to-one coaching, develop individual action plans and help participants build CVs and job search strategies. This fixed-term role is 9am-5pm, Monday to Friday, in Aylesbury, with a target-driven environment.

Qualifications

• Experience in employability, welfare-to-work, recruitment or target-driven roles.
• Able to work towards KPIs and measurable employment outcomes.
• Strong communication and motivational skills, with the ability to challenge participants.

Responsibilities

• Manage a caseload of participants and drive progress toward employment.
• Conduct diagnostic assessments to identify readiness and barriers.
• Develop tailored action plans and review progress regularly.
• Assist with CV writing, job searching, applications and interviews.
• Conduct mock interviews and confidence-building activities.
• Signpost to additional support for mental health, debt and barriers.
• Collaborate with Employer Engagement teams and external partners.
• Maintain accurate participant records in CRM/database systems.
• Work toward monthly targets and employment outcomes.
• Build rapport with participants and handle challenging conversations when needed.

Skills

Employability experience

Communication skills

Organisation & time management

CRM experience

Education

GCSE English & Maths

Tools

Microsoft Office

CRM/database systems

Job description

FIND are a specialist staffing business, supporting organisations across the Skills, Employability, Education and Training sectors across the UK.

We are currently recruiting for an Employment Coach to join an established employability provider in Aylesbury, supporting participants on the DWP Restart Programme back into sustainable employment.

Salary: £29,000

Hours: Monday-Friday, 9am-5pm

Location: Aylesbury

Contract: Fixed-Term

This is a target-driven employability role, managing a caseload of participants who have been referred through Jobcentre Plus/DWP and have been out of work for at least six months.

You will provide one-to-one coaching and support, identifying barriers to employment, developing individual action plans and helping participants build the skills and confidence needed to secure sustainable work.

Key Tasks and Responsibilities

• Manage a caseload of participants, supporting and challenging them to progress towards employment.
• Complete diagnostic assessments to identify job readiness, barriers and individual support needs.
• Develop tailored action plans and regularly review participant progress.
• Provide CV writing, job searching, application and interview support.
• Conduct mock interviews and confidence-building activities.
• Support participants with identifying transferable skills and suitable career opportunities.
• Signpost participants to appropriate support for areas such as mental health, debt and wider personal barriers.
• Work closely with Employer Engagement teams and external partners to identify suitable vacancies.
• Maintain accurate participant records and update internal CRM/database systems.
• Work towards and achieve monthly performance targets and employment outcomes.
• Build strong relationships with participants while being confident having challenging conversations when progress or engagement is limited.

Candidate Requirements

• Experience within employability, welfare-to-work, recruitment, careers/IAG, B2B sales or another target-driven environment.
• Comfortable working towards KPIs and measurable employment outcomes.
• Strong communication skills with the ability to motivate, influence and challenge individuals.
• Experience managing a caseload, candidate pipeline or similar workload would be advantageous.
• Strong organisational and time-management skills.
• Confident using Microsoft Office, CRM/database systems and online communication platforms.
• GCSE English and Maths at Grade C/4 or above, or equivalent.
• Knowledge of the local labour market would be advantageous.An enhanced DBS check, including barred-list checks, will be required.

What you get

£29,000 salary + additional benefits

• 25 days annual leave plus 8 bank holidays
• Additional Christmas/New Year shutdown leave after one year's service
• Birthday off when it falls on a working day
• Pension scheme
• Bupa Cash Plan following probation
• Employee Assistance Programme
• Travel expenses reimbursed
• Quarterly and annual awards
• Company equipment provided
• 3-week induction programme