Employment Coach

Forward Trust; Greater London; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Flexible working

Training and development opportunities

Season Ticket Loan Scheme

Pension scheme

Job summary

The Forward Trust in London is seeking an Employment Coach to support unemployed learners to build confidence, develop employability skills, and secure sustainable work. You will manage a caseload, deliver 1:1 and group coaching, and work with partners to connect learners with vacancies.

We offer a 35-hour week, a salary up to £30,000 DOE, and a supportive charity environment with development opportunities within the organization.

Qualifications

• Excellent communication and coaching skills.
• Experience supporting people into employment, training, or progression.
• Ability to build positive relationships with learners, employers, and partners.
• Strong organisational and administrative skills.
• A target-focused approach with a genuine passion for helping others succeed.

Responsibilities

• Manage a caseload of learners from enrolment through to employment outcomes.
• Deliver engaging 1:1 and group coaching sessions.
• Support CV writing, applications, interview preparation, and job search activities.
• Recruit learners through outreach, community engagement, events, and partnership working.
• Matching learners to suitable vacancies and supporting them through the recruitment process.
• Building strong relationships with employers to secure interviews, work trials, and job opportunities.
• Providing in-work support to help learners sustain employment.
• Maintaining accurate learner records and ensuring compliance with funding requirements.
• Achieving recruitment, engagement, and job outcome targets.

Skills

Communication skills

Coaching skills

Employment support experience

Relationship building

Organisation skills

Target-driven

Job description

Employment Coach

Location: London

Salary: £27,000 to £30,000 DOE

Vacancy Type: Permanent, Full Time

Could you help someone take their first step into a new career?

We're looking for an Employment Coach to join our team in London, working 35 hours per week.

In this rewarding role, you'll support unemployed individuals to build confidence, develop employability skills, and secure sustainable employment. Working alongside our Team Leader and Operational Manager, you'll provide tailored coaching, job search support, interview preparation, and ongoing encouragement to help learners achieve their goals.

What you'll be doing:

• Managing a caseload of learners from enrolment through to employment outcomes


• Delivering engaging 1:1 and group coaching sessions


• Supporting CV writing, applications, interview preparation, and job search activities


• Recruiting learners through outreach, community engagement, events, and partnership working


• Matching learners to suitable vacancies and supporting them through the recruitment process


• Building strong relationships with employers to secure interviews, work trials, and job opportunities


• Providing in-work support to help learners sustain employment


• Maintaining accurate learner records and ensuring compliance with funding requirements


• Achieving recruitment, engagement, and job outcome targets

What you'll bring:

• Excellent communication and coaching skills


• Experience supporting people into employment, training, or further progression


• The ability to build positive relationships with learners, employers, and partners


• Strong organisational and administrative skills


• A target-focused approach with a genuine passion for helping others succeed

Join us and play a key role in helping people gain the confidence, skills, and opportunities they need to build a brighter future.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Flexible working


• Training and development opportunities


• BHSF Cashback Scheme (optional)


• Season Ticket Loan Scheme


• Cycle to work scheme


• Crisis Loan Scheme


• Electric Car Scheme


• 3 x Wellbeing Days (pro rata'd for part time employees)


• Access to Blue Light Card


• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays


• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter


• Death in Service Payment (2x annual salary)


• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.