Employment Check Assistant

Commercial Services Group; East Malling; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Birthday Day Off

Life Assurance (4x salary)

Pension 4% employer contrib.

25 days annual leave

Health cash plan

Cycle to work

Job summary

EmploymentCheck, part of Commercial Services Group (CSG), is seeking a detail‑oriented administrator in a hybrid role based near Kings Hill, Kent. You will handle DBS and Right to Work checks, maintain HR records, and support customer queries while ensuring data protection and timely processing.

You will work with HR colleagues and suppliers to deliver accurate checks, improve processes, and contribute to a trusted pre-employment vetting service across the UK.

Qualifications

• Proven experience of working within a busy administrative or operational office environment.
• Knowledge of pre-employment checks including DBS and Right to Work requirements.
• Strong IT skills, particularly Microsoft Word and Excel.
• Experience using Oracle HR, iTrent or another integrated HR system is desirable but not essential.
• Excellent attention to detail and ability to handle confidential information.
• Ability to organise competing priorities and deliver accurate work to tight deadlines.
• Clear communication and strong customer relationship-building skills.

Responsibilities

• Processing EmploymentCheck information accurately and in line with procedures.
• Conducting identity verification appointments and checking applicant information.
• Creating and maintaining accurate employee records across HR and service management systems.
• Monitoring daily reports and following up outstanding DBS checks to support timely completion.
• Responding to customer enquiries by telephone and email with clear information and solutions.
• Building effective relationships with HR colleagues, managers, employees, customers and suppliers.
• Maintaining accurate records while protecting sensitive information and complying with data protection requirements.
• Managing routine and unexpected priorities to meet service levels and performance targets.
• Supporting process improvements, system testing and EmploymentCheck-related projects.

Job description

Location: Hybrid/Kings Hill, Kent
Salary/package: £25,948.96 FTE (£12,623.81 pro rata)
Contract type: Permanent
Hours: Part time, 18 hours per week

EmploymentCheck are looking for a well organised administrator with strong attention to detail to join their team. This role offers the opportunity to develop specialist knowledge in employment screening, safer recruitment and HR systems.

Who we are

EmploymentCheck, part of Commercial Services Group (CSG) are registered with the Disclosure and Barring Service to carry out criminal record checks across the UK. Additional services offered include Employment References, Right to Work, Digital Identity and Social Media checks. The team are focused on providing outstanding customer service and expertise in the form of pre-employment vetting checks.

Why this role matters

The successful candidate will play a key role in delivering EmploymentCheck services, ensuring DBS, Right to Work, reference and social media checks are processed accurately and within agreed timescales.

This is a role where accuracy, confidentiality and customer service are essential with responsibility for processing sensitive information, maintaining records and supporting customers throughout the checking process.

What you’ll be doing

• Processing EmploymentCheck information accurately and in line with relevant procedures, regulations and standards.
• Conducting identity verification appointments and checking applicant information.
• Creating and maintaining accurate employee records across HR and service management systems.
• Monitoring daily reports and following up outstanding DBS checks to support timely completion.
• Responding to customer enquiries by telephone and email, providing clear information and appropriate solutions.
• Building effective relationships with HR colleagues, managers, employees, customers and suppliers.
• Maintaining accurate records while protecting sensitive information and complying with data protection requirements.
• Managing routine and unexpected priorities to meet service levels and performance targets.
• Supporting process improvements, system testing and EmploymentCheck-related projects.

What we’re looking for

• Proven experience of working within a busy administrative or operational office environment.
• Knowledge of pre-employment checks including DBS and Right to Work requirements.
• Strong IT skills particularly the use of Microsoft Word and Excel.
• Experience using Oracle HR, iTrent or another integrated HR system is desirable but not essential.
• Excellent attention to detail and the ability to handle confidential information appropriately.
• The ability to organise competing priorities and deliver accurate work to tight deadlines.
• Clear communication and strong customer relationship-building skills.

What you’ll get in return

• Salary of £25,948.96 pro rata.
• 25 days annual leave, increasing with length of service.
• Birthday Day Off.
• One Concessionary Day off during the Christmas Period.
• Life assurance cover (4x salary).
• Pension scheme with 4% employer contribution.
• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme.
• Volunteer days and access to a comprehensive wellbeing programme.
• Tailored development support with real opportunities to progress.
• Access to Learning & Development opportunities via our CSG Academy.

Why CSG?

CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £700 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.

We are growing through a combination of organic development, acquisitions and strategic partnerships. Our 35+ businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.

As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

As a member of Inclusive Employers with Silver Accreditation, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.