Employee Success Manager (ES) People Consultant (HRBP)

Salesforce, Inc.; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company is seeking an Employee Success Manager (ES) People Consultant in London. This role involves collaborating with various HR teams to implement programs that enhance employee engagement and support business needs. The ideal candidate will have extensive HR experience and a proactive approach to problem-solving in a dynamic environment.

Qualifications

• Experience in HR operations or analytics required.
• Ability to mentor and coach team members.
• Demonstrated ability to work in a fast-paced environment.

Responsibilities

• Partner with ESBPs and senior leaders to resolve HR issues.
• Develop and lead ES programs and initiatives.
• Monitor employee satisfaction and turnover trends.

Skills

Coaching

Data Analysis

Relationship Building

Change Management

Problem Solving

Education

8+ years of HR Generalist experience

Tools

Google Drive

Workday

Salesforce

Job description

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Employee Success Manager (ES) People Consultant (HRBP)

Apply remote type Office - Flexible locations United Kingdom - London time type Full time posted on Posted Yesterday job requisition id JR297726

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We are seeking an Lodon-based Manager Employee Success (ES) People Consultant to join our ES organization. This individual will partner closely with other ES teams, including ESBPs, Employee Relations, Labor Relations, ES Operations, Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and execute ES programs and initiatives that support the business needs of the organization.

This role will also provide specific support to managers and employees, including direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, talent strategy and ad hoc analytics.

This role will act as an escalation point and mentor for other ESPCs. The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization.

Responsibilities:

• Partner with the ESBPs, ER and other ES teams to coordinate the resolution of issues that require direct interactions with managers, teams and the business related to areas such as talent strategy, compensation, promotions, mobility, teaming dynamics and other related matters.

• Work directly with senior leaders to resolve medium to complex issues. Using business/country insights and best practices and experience to influence, coach, enable and support people leaders and teams through complex ES topics.

• Act as a trusted advisor to senior business leaders, ensuring HR strategies support business needs. Proactively understands what analysis needs to be done to provide a narrative to leaders on their overall org health and propose relevant ES activities to align with the country priorities.

• Support digital transformation efforts from ES operations, such as AI-driven recruitment and remote work enablement.

• Develops and leads the roll out and execution of ES programs, initiatives and work streams that support the business needs of the organization. sometimes organizing other members of the ESPC team to achieve objectives.

• Creates tools, templates and resources for consistent service delivery at scale, and enables peers on leveraging.

• Provide enablement and delivery support for high impact initiatives; examples includes talent assessment, high-potential and manager development, organizational design and compensation planning, employee engagement and retention, and high impact teaming.

• Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Build narratives using data and insights, and partner with ESBPs to establish recommendations for improvement or enhancements based on analysis.

• Partner with ES Operations team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience.

• Lead initiatives in partnership with ES peers to identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with with different teams.

• Mentor and onboard others across the ES organization and lead and coach them through initiatives.

• Knowledgeable on current and emerging HR trends specific to relevant country(ies) including Labour Relations, Works Councils and Unions (where applicable).

• Partner with the Labour relations, Compliance and Legal team to make sure Salesforce respects our Employment Legal obligations

Requirements and Key Skills:

• Work closely with ESBP, ER, managers and employees to handle a variety of issues and execute on solutions and strategies in all areas of human resources

• Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment

• Demonstrated ability to be a self-starter and proactive

• Comfort with ambiguity and proven change agenct.

• Proven ability to mentor, coach and onboard other team members.

• Ability to develop effective relationships across all levels of the organization and with diverse client groups

• Ability to collect, assimilate, analyze and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus.

• Ability to take trends and data, boiling them down to presentable themes and connecting the dots .

• Ability to partner with COEs to design, build, and implement programs and processes to support business needs

• Ability to deliver difficult feedback, coach leaders through difficult scenarios and facilitate team discussions.

• General knowledge of employment policies and practices in Italy

• Knowledge of staffing, compensation, and talent management best practices

Requirements - Education & Experience:
8+ years of HR Generalist, HR Operations or HR Analytics experience

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.