Employee Relations Specialist: Coach Leaders & Resolve Cases

Alexander Lloyd Limited; Leicester; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

Alexander Lloyd is partnering with a financial services organisation to recruit an ER Specialist. This is an exciting opportunity to join a high-calibre HR team within a fast-paced, people-focused environment.

The role offers a hybrid working pattern and a chance to provide expert Employee Relations support across absence, conduct and performance matters. You will coach leaders, manage a high volume of ER cases, advise on policies, support retention initiatives and analyse case trends to drive

Qualifications

• Experience managing a high volume of Employee Relations cases.
• Excellent written and verbal communication skills.
• Strong organisational skills with attention to detail.
• Ability to build effective relationships and influence stakeholders at all levels.
• Proactive mindset with a passion for continuous improvement.

Responsibilities

• Manage a high volume of Employee Relations cases across absence, conduct and performance.
• Coach and support managers through informal and formal case processes.
• Provide expert guidance on company policies and HR best practice.
• Support the rollout of colleague retention initiatives.
• Identify ER issues early with leaders and resolve them proactively.
• Analyse case trends and provide regular reporting to drive ER improvements.
• Deliver fair, balanced, and commercially appropriate outcomes.

Skills

Employee relations

Communication skills

Organisational skills

Stakeholder management

Continuous improvement

Job description

Alexander Lloyd is partnering with a financial services organisation to recruit an ER Specialist. This is an exciting opportunity to join a high-calibre HR team within a fast-paced, people-focused environment.

The role offers a hybrid working pattern and a chance to provide expert Employee Relations support across absence, conduct and performance matters. You will coach leaders, manage a high volume of ER cases, advise on policies, support retention initiatives and analyse case trends to drive