Employee Relations Case Manager

JR United Kingdom; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK organisation is seeking an experienced Employee Relations Case Manager to manage sensitive ER casework. The role involves leading investigations, engaging with stakeholders, and improving line manager capabilities, requiring in-depth knowledge of UK employment law and strong influencing skills.

Qualifications

• In-depth knowledge of UK employment law and HR best practice.
• Proven track record in managing sensitive, complex ER matters.
• Ability to operate at executive level and with union representatives.

Responsibilities

• Lead complex case investigations and disciplinary appeals.
• Represent the organisation in Employment Tribunal proceedings.
• Engage with senior stakeholders including HR Directors and union representatives.

Skills

Stakeholder management

Influencing skills

Analysis

Judgement

Decision-making

Education

CIPD Level 5

Formal legal/employment law qualification

Job description

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Employee Relations Case Manager, England

Client:

Annapurna

Location:

England, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

23.05.2025

Expiry Date:

07.07.2025

Job Description:

ER Case Manager

UK-Based | National Scope | Flexible Location | Competitive Package

A leading UK organisation operating in a complex, high-profile environment is seeking to appoint an experienced Employee Relations Case Manager to join a high-performing team.

The Role

You will act as a trusted, independent expert managing highly sensitive and business-critical ER casework across a large, unionised, and operationally diverse organisation. With direct influence on reputational risk, cost mitigation, and legal exposure, this is a role for a professional with credibility and gravitas.

You will:

• Lead complex case investigations, disciplinary appeals, whistleblowing matters, and executive complaints.
• Represent the organisation in Early Conciliation and Employment Tribunal proceedings, with settlement authority at judicial mediation stages.
• Engage with senior stakeholders including HR Directors, Group Legal, union representatives, and executive leadership.
• Identify trends and proactively support cultural and behavioural improvements.
• Improve line manager capability through identification of development needs and provision of feedback on an individual basis and sharing learning from cases overall with stakeholders.
• Operate with autonomy while embedded within a highly collaborative and high-performing national team.
• Support with project work as required, including supporting change consultations and organisational design implementation.

The Individual

The successful candidate will be a seasoned ER practitioner with:

• In-depth knowledge of UK employment law and HR best practice.
• A proven track record in managing sensitive, complex, and high-stakes ER matters.
• Strong stakeholder management and influencing skills, including the ability to operate at executive level and with union representatives.
• Effective analysis, judgement and decision-making skills.
• Ideally CIPD Level 5 or a formal legal/employment law qualification.