Secure Case Manager

Cambridgeshire and Peterborough NHS Foundation Trust; Cambridge; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading healthcare institution is seeking qualified mental health and learning disability professionals to ensure high-quality care and proactive case management. You will contribute to collaborative care processes, stakeholder engagement, and quality improvement across various specialized services in the east of England. Applicants must be registered professionals with extensive operational knowledge in mental health settings.

Qualifications

• Registered health or social care professional needed.
• Further training in project management/financial management required.
• Operational knowledge of secure services essential.

Responsibilities

• Provide clinical assurance of quality care within specialized services.
• Manage patient pathways for high-quality care outcomes.
• Collaborate with providers to ensure service quality and improvement.

Skills

Clinical Assurance

Case Management

Stakeholder Liaison

Negotiation

Quality Improvement

Analytical Skills

Decision-Making

Education

Registered Mental Health/Learning Disability Nurse

Post-graduate degree in relevant subject

Job description

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Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.
• To provide clinical assurance of the quality of the care provided by specialised services within the east of England.
• Managing individual patient pathways to ensure high quality services and care planning outcomes are achieved.
• Provide proactive case management through effective liaison with significant stakeholders for the placement of patients according to evidenced clinical need and undertake monitoring of the placement through regular attendance at relevant CPA meetings and Section 117 reviews to ensure the effectiveness of treatment and efficacy of care packages.
• To be involved in patient forums in order to appreciate the patient experience and address, with the Senior Case Manager and Commissioners, issues raised with regards to compliments, concerns and complaints.
• Attend provider's referral and bed state meetings.
• Work collaboratively with all providers to ensure quality improvement processes are in place.
• In the event of a serious and untoward incident being reported by a provider, the post holder may be required to investigate and report to the Senior Case Manager on the incident and actions.
• Take an active role in the development of partnership working across the east of England to promote timely and equitable patient access to services once assessed as having a clinical need and risk, and timely egress from services ensuring the most appropriate level of security/setting is available in accordance with the patients agreed care pathway. Identify and negotiate placements for patients at the point of initial referral.
• Establish and maintain effective links and good communication with all relevant specialised mental health and learning disability service providers (NHS and Independent Sector), Clinical Commissioning Groups (CCGs), prisons and other key stakeholders who provide services to patients within the east of England.
• The post will also include being responsible for ensuring the development and articulation of best practice across providers of the pathway.
• Attendance and participation at local, regional and national forums related to specialised services.
• To work collaboratively across the NHS England and NHS Improvement matrix, including integrating the National Director's portfolio.

Person specification

Education

Essential criteria

• Registered Mental Health/Learning Disability Nurse or other registered health or social care professional
• Further training in project management/financial management or supporting the change process
• Educated to Post-graduate degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area

Experience

Essential criteria

• Significant operational knowledge of secure services, including risk assessment/management
• Knowledge of legal issues pertaining to the specialist service, including MHA 1983, Ministry of Justice procedures
• Demonstrable specialist knowledge in a relevant discipline

Desirable criteria

• Demonstrated experience in a Healthcare environment.

Skills and abilities

Essential criteria

• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
• Self-motivated and able to work independently.
• Ability to work under pressure.
• Numerate and able to understand complex financial issues combined with deep analytical skills.

Values and Behaviours

Essential criteria

• Commitment to and focused on quality, promotes high standards in all they do.
• Values diversity and difference operates with integrity and openness
• Actively develops themselves and supports others to do the same

Other

Essential criteria

• Able to travel across various sites where applicable

Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.

We are a health and social care organisation, offering a wide range of services, including:

• Integrated physical and mental health services for adults and older people;
• Specialist mental health and learning disability services;
• Children and young people's mental health services;
• Children's community services in Peterborough;
• Social care;
• Ground-breaking research

We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity.

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a 'Red List' country.

Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.

If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• JD/PS (PDF, 488.3KB)
• CPFT Values (PDF, 114.7KB)
• CPFT Mindful Employers (PDF, 51.3KB)
• CPFT Accommodation (PDF, 296.6KB)