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Job Description | ER Business Partner (Operations)
Department: Human Resources
Location: Flexible - UK (UK travel will be required)
The Team
The HR team in the UK consists of over 100 people. We have specialist teams in Recruitment, Graduate Recruitment and Development, Learning and Development, Systems and MI, DE&I and Reward. The UK HR Operations team are based in offices across the UK, working as one team to deliver a Business Partnering and ER Advisory service to our fee earning and business services teams.
The Role
The ER Business Partner will lead a small team of ER Operations Advisors, working closely with the HR Business Partners and partnering with the ER Advisory team to manage operational ER issues, including disciplinary and grievance investigations, capability management process and other sensitive people issues.
Key Responsibilities
- Partnering with the central ER Advisory and regional HR teams to ensure consistent and compliant execution of change activities across all locations.
- Provide expert operational support on employee relations issues, working with the ER Advisory team to ensure robust mitigation strategies are in place.
- Support and coach line managers through sensitive complex people issues, helping them navigate change with confidence and empathy.
- Collaborate with stakeholders to ensure people impacts are fully considered and addressed within project planning.
- Support a culture of respectful change, employee wellbeing, and continuous improvement throughout the transformation journey.
Essential Skills And Experience
- Proven experience of managing and coaching others to manage a broad range of ER issues, including disciplinaries, grievances and capability management processes, restructures and TUPE processes.
- Strong working knowledge of UK employment law.
- Excellent stakeholder management skills, with the ability to influence and build trust at all levels of the organisation.
- Ability to manage multiple workstreams and deadlines simultaneously.
- Confident in handling sensitive situations with discretion, empathy, and professionalism.
- Comfortable working in a fast-paced, ambiguous environment with evolving priorities.
- CIPD qualified or equivalent HR experience.
- Strong analytical and problem-solving skills, with an ability to work with data and make data-driven decisions
- Well organised with a methodical approach
- Knowledge of HR best practices, including talent management, employee relations, and compensation and benefits
Business Services Competencies
Clyde & Co is committed to providing extensive, personal, and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.
The Competencies Are Used To Inform All Aspects Of Business Services Career Development. They Vary Across Levels And Different Business Areas And Fall Under The Following Areas
- Technical Excellence
- People and Team
- Client/Stakeholder Relationships
- Service Delivery and Commercial Awareness
- Personal Effectiveness
This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business.
When you work at Clyde & Co, you join a team of 490 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.
We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives.
Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.
Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.
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