Employee Relations Advisor

City Football Group; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

26 days annual leave

Private healthcare

Annual discretionary bonus

Health Cash Plan

Employee Assistance Programme

Company pension

Life assurance

Cycle to work

Give As You Earn

Discounted match tickets

City+ subscription

Stadium tour discounts

Retail and lifestyle offers

Job summary

City Football Group is seeking an Employee Relations Advisor to support a diverse workforce across the organisation. You will provide first-line employee relations guidance, manage investigations, wellbeing matters, and performance discussions while advising managers with policy-related queries.

You will work closely with People Business Partners to drive proactive employee relations practices, contribute to projects, and help strengthen capability across the business.

Qualifications

• Experience in an Employee Relations/HR advisory role.
• Experience managing a busy caseload across HR matters.
• Ability to advise managers.
• Experience working in a high-volume HR advisory or employee relations environment.
• Strong organisational skills with prioritisation.
• Good understanding of UK employment legislation and HR best practice.
• Excellent communication skills with a professional and approachable style.

Responsibilities

• Provide first-line employee relations support across a wide range of people matters.
• Manage investigations, wellbeing matters, performance discussions and policy-related queries.
• Collaborate with People Business Partners and stakeholders across the organisation.
• Support wider projects and initiatives to strengthen employee relations practices.
• Develop manager capability and provide insights for continuous improvement.

Skills

HR advisory

Employee relations

Case management

Policy guidance

UK employment law

Communication skills

Organisational skills

Job description

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Employee Relations Advisor

Location

Manchester, GB

Full Time / Part Time: Full Time

Contract Type: Permanent

Join City Football Group as an Employee Relations Advisor and play a key role in supporting an international workforce. This is an opportunity to work across a broad range of employee relations matters, partnering with managers and colleagues to deliver fair, consistent and people-focused outcomes.

Who We Are

City Football Group is the world’s leading private owner and operator of football clubs, with a mission to empower better lives through football. Built on a vision of sustainability and long-term success, City Football Group brings together clubs, businesses and communities around the world through shared values, innovation and collaboration.

The Role

As an Employee Relations Advisor, you will provide first-line employee relations support across a wide range of people matters, helping managers and employees navigate processes with confidence and consistency. You will manage a varied caseload including investigations, wellbeing matters, performance discussions and policy-related queries, always balancing a practical and people-focused approach.

Working closely with People Business Partners and stakeholders across the organisation, you will contribute to a collaborative and proactive People function. You will also support wider projects and initiatives, helping to strengthen employee relations practices, develop manager capability and provide insights that support continuous improvement.

What You’ll Bring

• Previous experience in an Employee Relations Advisor, HR Advisor or similar HR advisory role.
• Experience managing a busy caseload, across a breadth of HR matters.
• Confidence providing advice and guidance to managers.
• Experience working within a high-volume HR advisory, or employee relations environment.
• Strong organisational skills with the ability to prioritise competing demands.
• A good understanding of UK employment legislation and HR best practice.
• Excellent communication skills with a professional and approachable style.

Why Choose Us

Working at City Football Group means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work.

• 26 days’ annual leave plus a day off for your birthday
• private healthcare and dental cover
• an annual discretionary bonus
• a Health Cash Plan
• an Employee Assistance Programme with 24/7 GP support
• a company pension and life assurance

• cycle to work
• Give As You Earn
• discounted match tickets
• savings in the City Store
• a free City+ subscription
• stadium tour discounts
• wider retail and lifestyle offers

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

All CFG recruitment communications originate from @cityfootball.com email addresses. If you receive communications from Gmail, Outlook.com or other personal email services claiming to represent CFG, please verify with the hiring team. Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK-based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.