Emerging Risks Claims Specialist

Jobless; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Love what you do

Challenge everything

Have fun, be good

Job summary

CFC seeks an experienced Claims Adjuster to join the Emerging Risks team in the London market. You will guide policyholders, brokers and underwriters through claims processes, lead settlements, and uphold TCF standards while leveraging cross‑functional collaboration with underwriting, finance, IT and product teams.

Ideal candidates bring Lloyd’s market exposure, strong communication skills, and a commitment to professional growth, with a focus on delivering fast, fair outcomes.

Qualifications

• Background in broking or underwriting within the Lloyd’s/London market.
• Able to thrive in a fast-paced environment and grow with a forward‑thinking team.
• Willingness to pursue professional development and industry qualifications.

Responsibilities

• Proactively manage claims from first notification of loss to settlement within delegated authorities.
• Analyse coverage, legal liability, and quantum.
• Build relationships with policyholders, brokers, underwriters, and capacity providers—delivering a customer experience that stands out.
• Guarantee prompt, accurate reserving and pursue third‑party recoveries.
• Minimise claims leakage and identify issues to escalate when needed.
• Support the Emerging Risks Claims Manager, Claims Director and wider team with trends and product feedback.

Skills

Verbal and written communication

Insurance policy wordings

Experience with ECF

Lloyd's/London market broking or Under

Education

CII qualification (or working towards it)

Job description

CFC seeks an experienced Claims Adjuster to join the Emerging Risks team in the London market. You will guide policyholders, brokers and underwriters through claims processes, lead settlements, and uphold TCF standards while leveraging cross‑functional collaboration with underwriting, finance, IT and product teams.

Ideal candidates bring Lloyd’s market exposure, strong communication skills, and a commitment to professional growth, with a focus on delivering fast, fair outcomes.