Emergency Police Call Handler - 24/7 Shifts

Staffordshire Police; Stafford; In loco; GBP 28.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pension scheme

On-site gym

Staff Restaurant

Free parking

Blue Light card

Car lease scheme

Cycle to work scheme

Free Parking at selected sites

Descrizione del lavoro

Staffordshire Police Force Contact Centre is inviting aspiring professionals to join our April intake as Emergency Police Call Handlers. You will gather essential information, assess risk and provide appropriate response to callers in crisis, maintaining calm under pressure.

The role operates in a fast-paced 24/7 environment with comprehensive training and ongoing support, offering development opportunities within a supportive team.

Competenze

• Can remain calm in a crisis
• Ability to assess risk and make dynamic decisions under pressure
• Commitment to public service and customer service

Mansioni

• Be the first point of contact for those seeking help, advice or emergency assistance.
• Gather critical information, assess risk, threat, harm and vulnerability, and ensure the appropriate response is provided.
• Work within a 24/7 rotating shift pattern including days, nights, weekends and bank holidays.

Descrizione del lavoro

Staffordshire Police Force Contact Centre is inviting aspiring professionals to join our April intake as Emergency Police Call Handlers. You will gather essential information, assess risk and provide appropriate response to callers in crisis, maintaining calm under pressure.

The role operates in a fast-paced 24/7 environment with comprehensive training and ongoing support, offering development opportunities within a supportive team.